Casobet Casino - As retiradas dos jogadores estão sendo adiadas.

Hi, I’ve deposited money to this casino and I’ve fully verified, so I’ve tried withdrawing multiple times and every time this happens it’s rejected so I go on live chat and they just say it was rejected because too many withdraws on there system and so do this again and. Will be done tomorrow I’ve been told this for over a week now even though they say eithdraws are every 24 hours and everyday they just cancel this please help me

Dear Jb123,

Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Casobet Casino.

To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:

• Have you used any bonuses while playing at this casino, please?
• Are withdrawals immediately declined, or is there a processing period prior to rejection?
• Could you please provide the exact date your first withdrawal request?

I hope we will be able to help you to resolve this issue as soon as possible. However, I would like to warn you that it seems to be a common practice of CasoBet casino to ignore us completely in our attempts to mediate any kind of issue. 

Thank you very much in advance for your reply.

Best regards,

Katarina

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Hi, the first withdrawl was 14/05/2025

and it depends sometimes there cancelled within an hour and sometimes within 24 hours,I have not used any bonus with the company I deposited with money with out a bonus and never used a bonus thanks

Dear Jb123,

Thank you for your messages. I apologize for the delayed response. I was on sick leave and unable to reply.

• How long have you been a player at this casino, please?
• Have you ever had any successful withdrawal at this casino, please?
• Which payment method to withdraw your winnings have you opted for? Was it the same one you used to deposit, please? 

Looking forward to your reply,

Katarina

Dear Jb123,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Katarina
Casino.Guru