GG.BET Casino - Jogador enfrenta atrasos em pagamentos bancários.

The third time I'm writing this as the page resets when I go to the file I'm sending you. I'll write shorter now. I can't write long three times. The bank is holding my money. I had to hold on all day yesterday to prove that my old bank accounts are inactive. First I photo-printed from my bank. Then I called and asked for a certificate. 2 different people wrote but nothing works. The bank keeps finding errors in the documents. Are they even allowed to do that? Now it was wrong that there was handwriting. Everything is stamped. I asked to speak to the manager at the bank but didn't get it. I can't take it anymore. That's what they want. Terrible. Here you are sitting with a child with cancer and have to fight with them about MY money. Depositing takes 10 seconds. Strange that they allow it. Yes, they want it. But not to give it up. So disgusting. Attaching everything. I can attach what ggbet wrote then if you want.

Tredje gången jag skriver detta då sidan nollställs när jag går in på filen jag skickar er. Jag skriver kortare nu. Orkar inte skriva långt tre ggr. Ggbet sitter på mina pengar. Jag fick hålla på hela dan igår för att bevisa att mina gamla klrt på bankenr inaktiva. Flrst fotoprintade jag från min bank. Sedan ringde jag och bad om intyg. 2 olika skrev men inget duger. Ggbet hittar hela tiden på fel på dokumenten. Får de ens göra så? Nu var det fel att det fanns handskrivet. Allt är stämplat. Jag bad om att få prata med chef på ggbet men ej fått. Jag orkar inte mer. Det är det de vill. Fruktansvärt. Här sitter man med ett cancersjukt barn och ska orka bråka med dem om MINA pengar. Att sätta in går på 10 sekunder. Konstigt att de tillåter det. Jo, de vill ju ha. Men inte lämna ifrån sig. Så vedervärdigt. Bifogar allt. Kan bifoga vad ggbet skrivit sedan om ni vill.

Dear linnis22,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with GGBet Casino.

I apologize for any technical difficulties you experienced when submitting the complaint.

Please allow me to ask you a few questions, so I can better understand the situation.

• Do I understand correctly, that you are struggling with the verification of the bank account you used to deposit in the casino?
• If I misunderstood, please explain the role of the casino in your situation.
• What requirements did the casino set for you?
• What is causing obstacles in the casino allowing you to withdraw?
• If there is any communication between you and the casino, please share screenshots of it here or send the information to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear linnis22,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.