GGpoker Casino - Jogador solicita análise do jogo no GGPOKER.

I would like to review all of my hands where the entire Stack was involved on GGPOKER. My favored hands keep losing in numerous decisive situations, which seems highly irregular to me. I would like them to be analyzed.

Eu gostaria de analisar todas as minhas mãos onde todo o Stack estivesse envolvido na GGPOKER. Porque em inúmeras situações decisivas minhas mãos favoritas perdem, e me parece muito fora do normal o que tem acontecido. Gostaria que fossem analisadas.

Dear rafffinamore,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

I understood. Thank you very much, we can close this complaint. I will try to gather more information and will read the article you indicated.

Entendi. Muito obrigado, podemos encerrar essa reclamação. Eu vou tentar reunir mais informações e vou ler o artigo que você indicou.

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.