Green Luck Casino - A jogadora está bloqueada e não consegue acessar sua conta.

I receive emails every day from Greenluck Casino, but I can't access the website or send emails, and I have money waiting to be credited.

Recebo emails todos os dias do casino Greenluck e não tenho acesso ao site e não consigo enviar emails,tenho dinheiro a creditar.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Greenluck Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please clarify whether you can access your casino account?
• Have you tried unsubscribing from the casino's newsletters and ads?
• When did you register in the casino?
• Is your player's account verified?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas