V.Vegas Casino - O jogador está reclamando dos métodos de retirada.

hello good if what happens is that I try to try my luck and deposit the minimum that was 8 thousand Chilean pesos there was no problem and they sent me a code to confirm later I won 150 000 thousand Chilean pesos and now it does not let me withdraw them because it says that the same method that I had previously confirmed now does not allow me to withdraw my money

hola buenas si lo que sucede es que lo intente para probar suerte y deposite el mínimo que eran 8 mil pesos chilenos no hubo ningún problema y me enviaron un código para confirmar posterior gane 150000 mil pesos chilenos y ahora no me deja retirarlos porque dice que el mismo método que ya me había confirmado con anterioridad ahora no me permite retirar mi dinero

Hello Sebastian,

Thank you for submitting your complaint and I'm really sorry to hear about your issue with Vulkan Vegas Casino.

Please allow me to ask you a few more question before we would try to contact the casino with your case.

What payment method did you use to deposit? Do you have any payments method available to withdrawal from the casino? Is your account already verified? Did you play with any bonus money?

Please note that it is very common that 1 payment method is available only for deposit or withdrawal only. That's why casinos offer more alternate way to withdrawal so every player could find a suitable one for them. Could you please advise if there is any method which is available in the casino suitable for you to withdraw?

Looking forward to your answer and I hope we will be able to help you out.

Regards,

Nick

Casino.guru

Dear Sebastian,

We haven't hear from you in a while. Could you please advise if there is any update regarding your case? Please note that if you won't respond on the complaint within the next 7 days, it will be rejected.

The complaint will be now rejected for the above mentioned reason.