Avaliação do brians

Casino Guru

Queremos que os jogadores compreendam o jogo.

há 2 anosOriginalTradução
They lure players with bonus offers which are fake. If you contact the support they won't give you the same bonus. For example they had an offer with 100 free spins for Golden Fish Tank. The bonus didn't work. After contacting the live chat they only credited 20 free spins for Elvis Frog without any explanation.
  • They have a lot of games but that's all
  • After I complained about the fake bonus offers, they wrote me that my account was a duplicate and that's why I didn't get the bonus. Absolute nonsense but just a ridiculous excuse to scam players! Stay away from that casino!
BOHO Casino
há 2 anos
Hello BrianS,

We are sorry that you faced issues using our bonuses, however checking your account we could see that you have canceled the bonus yourself and customer support was not able to add you free spins as you had a duplicate account within our brand. This is a serious breach of our Term and Conditions, hence we could not proceed further with bonus activities on your account.

Respectfully,
Boho Casino
há 2 anosOriginalTradução
Please stay away from that casino.

They offer a 100% bonus but you can only use it for 4 games. This is nowhere to be found in the bonus terms and conditions.

After contacting the support I've got the following message:

"you can always cancel your bonus if you do not like the conditions"

Is that a joke? They lure people with a 100% welcome bonus to deposit and then they write, that I can cancel the bonus if I don't like the conditions`? Which conditions? That was never mentioned anywhere!
Ler maisLer menos
  • They lure people with a 100% welcome bonus to deposit and then they write, that I can cancel the bonus if I don't like the conditions`?
Bambet Casino
há 11 meses
Hello,
we regret to hear about your experience, and we'd like to investigate this matter further to assist you.
If you have any inquiries regarding our support or any questions about the game terms, please don't hesitate to contact our support team or send an email to olena@bambetpartners.com. Thank you!
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