há 2 anosOriginalTradução
I have been play on this site for a couple of years and had very little issues until now. I won over $10,000 from a $20 deposit and claimed no bonus. I waited
6 business days for 1 of my $5,000 withdrawals to be processed and it’s now 17 business days I’ve had to wait for my 2nd withdrawal to be processed…. And it still ain’t processed! I’ve sent numerous emails to the payments team, support and my VIP Manager to follow up and keep getting "it’s being reviewed by our payments team. You will receive an update shortly". Still no update or payment. It feels like they don’t want to payout. I think they are trying to find a loop hole.
6 business days for 1 of my $5,000 withdrawals to be processed and it’s now 17 business days I’ve had to wait for my 2nd withdrawal to be processed…. And it still ain’t processed! I’ve sent numerous emails to the payments team, support and my VIP Manager to follow up and keep getting "it’s being reviewed by our payments team. You will receive an update shortly". Still no update or payment. It feels like they don’t want to payout. I think they are trying to find a loop hole.
- Poor communication from the payment team 😡
- Unnecessary delays in processing withdrawals
