há 2 anosOriginalTradução
O primeiro depósito foi ótimo, tudo correu muito bem.
2 e 3 depósitos nunca chegaram ao cassino.
Apesar da confirmação via Binance (depósito ltc)
Pena que finalmente seria um novo bom cassino.
Suporte aparentemente indisponível aos domingos
2 e 3 depósitos nunca chegaram ao cassino.
Apesar da confirmação via Binance (depósito ltc)
Pena que finalmente seria um novo bom cassino.
Suporte aparentemente indisponível aos domingos
Traduzido automaticamente:
3
Asino Casino
há 2 anos
Dear Melissa-Vivian,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience with your 2nd and 3rd deposits. We understand how frustrating it can be when transactions don't go as smoothly as expected.
We are pleased to inform you that the issue with crypto transactions has been resolved. Our technical team worked diligently to address the problem and we can now confirm that all crypto transactions, including Litecoin (LTC) deposits, are functioning correctly. You should be able to resume your gaming activities without any further issues.
We have also taken note of your feedback regarding the availability of our support team. We deeply regret any inconvenience caused due to the unavailability of our support on Sundays. We are committed to providing excellent customer service and in light of your feedback, we have made changes to ensure our support team is available 24/7. You can now reach out to us at any time, any day of the week.
We appreciate your remarks as they help us identify areas where we can improve. We are constantly striving to enhance our services and your feedback is invaluable in this process.
Thank you once again for your understanding and patience. We look forward to providing you with a seamless gaming experience at our casino.
Best Regards,
Asino Team
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience with your 2nd and 3rd deposits. We understand how frustrating it can be when transactions don't go as smoothly as expected.
We are pleased to inform you that the issue with crypto transactions has been resolved. Our technical team worked diligently to address the problem and we can now confirm that all crypto transactions, including Litecoin (LTC) deposits, are functioning correctly. You should be able to resume your gaming activities without any further issues.
We have also taken note of your feedback regarding the availability of our support team. We deeply regret any inconvenience caused due to the unavailability of our support on Sundays. We are committed to providing excellent customer service and in light of your feedback, we have made changes to ensure our support team is available 24/7. You can now reach out to us at any time, any day of the week.
We appreciate your remarks as they help us identify areas where we can improve. We are constantly striving to enhance our services and your feedback is invaluable in this process.
Thank you once again for your understanding and patience. We look forward to providing you with a seamless gaming experience at our casino.
Best Regards,
Asino Team
