há 5 meses
Hello
With the Bonus I get from the site, do I have to use it all in one bet?
Bonus On the Site
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há 4 meses
Hello, that would be very unlikely!
I suggest asking the casino, or better, try to start with bonus terms and conditions. But if you fail to understand, turn to chat or support.
I would say you should also get more familiar with the most common casino specifics, just not to run into trouble. Start here 👈
há 4 meses
Thank you for coming back to me.
I've been told I can only use the bonus on the slots. I've spent the bonus, but it still won't let me gamble on the sports. They are saying I haven't spent my bonus which I have.
há 4 meses
Can yu see some information about it in your casino account? It should be stated as "bonus money" if you still haven't done the wagering. Whenever the wagering requirements are met, your balance should be shown as "real money."
You should always check these kinds of things with support and ask them about everything you do not understand or are not sure of. They are trained to answer those questions.
Please let us know if you are still unsure of something, and we will try to explain and help you understand better.
há 4 meses
I have £223 in my balance.
I had £225 bonus.
That left me with £498 in my balance.
I couldn't bet on sports because of the bonus the site said I need to spend the balance before I can bet again on the sports. I've spent the balance of £225 but the site still won't let me bet on sports as its saying I've still got a bonus but I haven't as I've spent it.
please see the image when I'm trying to bet on the sports it comes up with an error
há 4 meses
So do I understand correctly that you still have £2 in bonus? Could that be the issue, perhaps? I'm wondering. 🤷♀️
há 4 meses
No it's still saying I can't bet on the sports. I've got £217 now left.
I can't understand how it works. I've never known a site like it. I've got a feeling they are wanting me to bet all my my on the slots and lose it. All I want to do it bet on the football.
há 4 meses
The bous you took, in my opinion, is only usable on casino games. Could you please double-check its terms? Most bonuses, particularly welcome bonuses, are typically not applicable to sports betting. These bonuses are not easily obtained.
I would also advise you to always verify bonus terms before accepting one. In the end, you might discover that the bonus is extremely restrictive to your chosen method of play.
Certain bonuses and their conditions may terminate only upon the withdrawal of related winnings; this may apply to you. I would consult with the support.
I still believe that at any time, the support team should be able to give you a detailed explanation of your bonus.
Try that, we will be here for the details.
