há 8 meses
Se desejar discutir algo relacionado com 96.com Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
96.com Casino - discussão geral
há 8 meses
I am registered at 96en.com casino, I have won 200usdt and I can't withdraw money because it asks for a transaction password... the agents don't answer me for more than 24h, I don't have the option to set the password anywhere. I'll send you a screenshot
há 8 meses
same for me ! i cannot withdraw 100$ on "96.com/en".
transaction password should be the account's password i think. but its not accepting that 😕
there are no english support chat or anything i think :S
i tried to verify myself but
in the FAQ they say:
Email us on: support@96in.com
Live Chat on 96br.com
ok i tried both. 96in support e-mail is only for indian players on 96in.com
tried live chat on 96br.com and same thing happend. only for br players.
Account Name:bodipeter
id:6000918731
please help.
Editado por
Jaro há 8 meses
Motivo:
CG link added
há 8 meses
É exatamente a mesma coisa comigo, então não está claro para mim como eles respondem imediatamente ao 96/br.com, mas em inglês nunca recebo resposta ao meu e-mail.
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há 8 meses
"We're really sorry to hear about your issue.
Rest assured, our chat and email support systems are being reactivated and will be back very soon. In the meantime, please DM us your contact details so we can address your concerns promptly. Thank you for your patience!"
@96comglobal DM-s are disabled xD
i cant belive this....
há 8 meses
Onde eles te contaram isso? Como eles enviaram esta mensagem para você?
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há 8 meses
há 8 meses
Acredito que seja golpe, tentei enviar mensagem mas não é possível entrar em contato comigo pelo twitter. Quando te contaram isso, há quantos dias?
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há 8 meses
no days, it was just a few hours ago
há 8 meses
Ok.. só não sei a quem mais recorrer porque eles não respondem o chat
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há 8 meses
I am registered at 96en.com casino, I have won 200usdt and I can't withdraw money because it asks for a transaction password... the agents don't answer me for more than 24h, I don't have the option to set the password anywhere. I'll send you a screenshot
há 8 meses
Hello, I haven't heard of a casino asking for a transaction password from a player. Is that the only step you have to take to withdraw money ? How long has your situation been going on that you can't withdraw ?
Of course I wouldn't share the password of anything to be honest and I would wait for a reply from the casino what you have to provide and try to write them another email or in live chat again.
há 8 meses
same for me ! i cannot withdraw 100$ on "96.com/en".
transaction password should be the account's password i think. but its not accepting that 😕
there are no english support chat or anything i think :S
i tried to verify myself but
in the FAQ they say:
Email us on: support@96in.com
Live Chat on 96br.com
ok i tried both. 96in support e-mail is only for indian players on 96in.com
tried live chat on 96br.com and same thing happend. only for br players.
Account Name:bodipeter
id:6000918731
please help.
há 8 meses
Hello, that means you haven't verified your account yet, right ?
As for the fact that there is no support that speaks English, that's strange because on our website we have it listed that they have English live chat.
Anyway, I would like to know what the transaction password means, because I am not sure if it should be the password of the account. It would be best to find out from the casino itself and maybe more players would avoid the inconvenience of withdrawals.
However, how long has your situation been going on ? We give casinos 14 days to resolve both KYC and withdrawals.
Let me know.
há 8 meses
Não existe chave para criptoplayers, mas apenas essa senha e supostamente eles dizem que não podem fornecer ao 96in e ao 96br mais informações sobre como definir uma senha para a transação. Ainda ninguém está respondendo ao e-mail e ao chat ao vivo
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há 8 meses
If I may, are you talking about the code casinos sometimes send per email or phone to confirm the withdrawal? Just to better understand what we are dealing with here.
Of course, the lack of support is not a good grade for the site.
há 8 meses
Não me disseram no suporte brasileiro que eu precisava definir o código de pagamento nas minhas informações pessoais.
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há 8 meses
Mas não tenho essa opção em lugar nenhum, me mandaram uma foto que essa opção existe, mas não existe para mim
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há 8 meses
Thats why i tried to verify my account.but i cant contact with them. thats insane...
há 8 meses
tried to send an email to "support@96.com" . the email is exist but still no answer after 3days 😕
há 8 meses
can u reach them or find anything? i only got an answer from them on twitter but DM-s disabled and they are not answering again to me
https://twitter.com/96comglobal
há 8 meses
Eles também não me respondem, mas é um cassino fraudulento e pronto...
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