Best regards to Germany!
Even if I had such experience with the German banking system. But don't worry, please. I already reached out to our external tester team, asking the locals to get in touch with you here.
Even though it might take some time, I believe that calling someone from the very same country is preferable to making assumptions about something I have never personally experienced.
I'll keep an eye on this conversation! Don't hesitate to share what you gather.
Hello.
Yesterday evening I got a message from the tester, it says:
"Since this casino does not have a German license, use accounts with unusual IBAN numbers. If a bank in Germany notices unusual activity, they act as follows.
If a bank account is blocked because of online casino transactions, this is usually due to this. The bank wants to ensure that the funds come from a trustworthy source and are not linked to terrorism or any other illegal business. Money laundering laws are also important in casinos in Germany.
This means that the bank is currently trying to ensure the origin of the money, but since the casinos usually hide the origin, it is extremely difficult to ensure that the German bank has legal origins. Furthermore, I would advise the player to obtain transaction information from the casino operator in order to be really sure that the payout has been made.
The player should also know that if the bank can ensure that the withdrawal is from an illegal online casino, the bank has the authority to block the player's bank account due to illegal activity."
I guess that is a lot of the current German GGL restrictions. 🙁
I see that something has moved forward, so be sure to let me know when the money is credited back to you. I have read that you have quite a complicated and difficult situation and I am very curious to know if it will have a positive ending.
I will be waiting for an update.
So I see you're going through verification now. You will have to pass successfully in order to be able to withdraw and, as you say, it will probably take a little longer again.
Let me know when you have something new.
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