há 9 meses
Se desejar discutir algo relacionado com Betyoner Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Betyoner Casino - discussão geral
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há 9 meses
Como sacar da Betyoner para a Binance ou qualquer outra carteira?
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há 9 meses
Sou do Chile e completei o rollover do meu bônus de boas-vindas, com esse saldo consegui ganhar uma boa quantia de dinheiro na criptomoeda TRY... mas a verdade é que não consigo encontrar o método para sacar meu saldo para a Binance... quando entro em contato com o suporte eles não me dão nenhuma informação, apenas me dizem para esperar... qualquer ajuda será bem-vinda
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há 9 meses
Hi, I wanted to say that support should be able to help you with this. It occurs to me that if you don't see it there as a withdrawal method, then maybe the casino doesn't have it. Or maybe they are working on some technical flaws and that's why it's not there, but they should clarify that.
Did you try to ask them specifically if the method will be there? Did you try to ask if you could choose another method?
há 9 meses
Quanto à ajuda com o método, não estou conseguindo. Disseram-me que o método específico para o meu caso ainda não está disponível, mas que estará em breve, mas já faz mais de um mês... Não sei se o método algum dia estará disponível...
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há 9 meses
Does that mean that no other one can be selected?
If it takes that long, I would definitely lodge a complaint and we will try to help somehow. A month is too long for the casino to communicate with you about withdrawing and sending you money.
Are you in?
há 9 meses
A verdade é que não consigo encontrar nenhum método compatível com a minha região. Por exemplo, instalei os aplicativos Parara e Popy, mas nenhum deles me permite criar uma conta do Chile. Anexei uma imagem dos métodos.
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há 9 meses
Okay please, use the link I sent you in my previous reply. Try to describe the situation to our team and we will try to help you. I think the casino should be able to help you with the whole thing, but as I see it is not happening.
há 7 meses
Guys! What happened to you? I am waiting fro 1 week just to get 1 sentence reply from a guy who has not even read my email and my complaint. You have not much opened complaint. You caqn hire me, i can work 3times faster than whole your team.
há 7 meses
You actually need to mind the timer on your complaint, you know.
We have hundreds of complaints our team has to deal with every day, so the help would surely be appreciated. Contact our HR with your offer.
há 7 meses
I know that there is a timer i need to wait. But at least i want my complaint to be read by you and ask proper question. But what i see now, that specialist have not even carefully read my complaint
há 7 meses
Please be sure that every one of our resolvers takes all the complaints seriously and always does everything possible to get those solved in the best possible way.
há 5 meses
This casino doesn't pay out anymore. I don't recommend it to anyone.
há 5 meses
Could you be more specific, please, and tell us what happened there?
há 5 meses
They say the account is undergoing some kind of verification and don't say when it will be completed. This has been going on for a month!
Everything was fine, I was losing money, winning a little, they kept withdrawing until I was in the red, but as soon as I started winning they stopped withdrawing
há 5 meses
Sounds like a garbage casino
Editado
há 5 meses
They say the account is undergoing some kind of verification and don't say when it will be completed. This has been going on for a month!
Everything was fine, I was losing money, winning a little, they kept withdrawing until I was in the red, but as soon as I started winning they stopped withdrawing
há 5 meses
Have they informed you what kind of checks, though? Is already your account fully verified?
Perhaps our complaint team could look into this situation. What do you say? 🤔
há 5 meses
My account has been verified for a long time. I played a little at the casino and bet on sports. Everything was fine for two months, but as soon as I won money, they started talking about some kind of investigation.
For the first week, they talked about the finance department and how they needed to review my withdrawal request.
A week later, they said something about some technical team, and I'm waiting for a response from them.
Two weeks later, they started saying they were reviewing my bets.
I think they're just making up an excuse not to pay!
Support says there's been no response from the team, and there's no deadline for a review either!
há 5 meses
Oh, so it is related to sports betting. Unfortunately, we don't deal with such issues, as we have no expertise there.
I hope that they will get it solved soon, though.
Do you have any idea what could trigger it, though? To check your bets?
há 5 meses
Yes, of course, I have ideas. I started winning. I can't find any other explanation, since there's been no official response for a month as to why my withdrawal is being delayed.
A month is quite a long time. And at any other decent casino, the issue would have been resolved by now. But they simply ignore me and keep repeating the same thing: there's no response from the technical team.
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