há 4 anos
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há 4 anos
Hey
há 3 anos
scam casino, money deposited and never credited. Steer clear of this scam.
há 3 anos
Hello there.
A lost deposit is always a nasty experience. May I know which payment option caused you this trouble?
In such cases, casinos ask their payment provider to investigate the matter - takes some time to get an update. I suggest a patient. Try to hold on and keep us posted 🤞
há 3 anos
The deposit is not lost, it is in their casino wallet. They are refusing to credit it. BNB was the crypto used. Using the term ''lost'' implies an innocent mistake has taken place which is untrue given the evidence.
há 3 anos
Ok, still, the result for you is the same, I'd say. I guess you tracked down the transaction and the recipient is visible the amount credited, right? I'd show that to the casino.
If the 3rd party company handles all transactions, the casino has to wait for its payment provider to solve it. I know you probably see that as a dumb excuse, but most casinos work like that.
Hopefully, the matter will get resolved soon.
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