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Bigwins.bet Casino discussion (página 2)

há um ano por Radka
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4122 visualizações 33 respostas |
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há um ano


We apologize for the inconvenience. As we can see in our system the status of your request is on awaiting. Delays may occur due to large volume of requests my colleagues need to check and the payout amount, the banking process as well.


If everything was according to our Terms and Conditions you have no reason to worry. Checking procedure may last longer than usual due to many different factors since we want to make sure that everything was fair and that there were no breach of Terms and Conditions.


The fact is that examining these requests is a very sensitive and complicated process. It takes time to be thoroughly inspected

há um ano

Todos os dias eles me dizem algo diferente

Traduzido automaticamente:
Sevara
há um ano

This is quite disappointing, isn't it?

There is a possibility some of those statements are close to reality, but how could anyone be sure if the casino seems to be so inconsistent all the time?

I would love to tell you this is ok and it will be over soon.

The fact is the casino may be conducting some sensitive inspection, in such a case, we have to wait untill it's done.

I know you don't like it, but let's stay positive!

há um ano

Eles têm os mesmos cassinos com um nome diferente e estou esperando quase um mês e meio para receber meu dinheiro.

Traduzido automaticamente:
Sevara
há um ano

That is truly unfortunate! Yet the complaint has not reached its end, we must wait.

Radka
há um ano

Envio mensagens todos os dias e não recebo respostas.

Traduzido automaticamente:
Radka
há um ano

Espero ter meu dinheiro de volta...

Traduzido automaticamente:
Sevara
há um ano

This is unsettling. Luckily according to the complaint timer, there should be an update soon!

It must feel awful, and I hope the end is near.


Sevara
há um ano

If you deposited with visa or MasterCard you can tell them you have been a victim of fraud and you might get a charge back which means you would at least get your deposits back

Sevara
há um ano

I know it's been about 14 days since you requested the withdrawal. Unfortunately you played in a casino that doesn't have a good safety index according to us. Anyway, I read the newest email that you posted into your complaint. As far as they communicate with you, I'd still give them a chance. The question is how long time you're willing to wait...They might use the delaying tactic, hoping that you'll lose your winnings since you won quite a lot compared to the size of your deposit. But I'm just guessing.

Anonymized417
há um ano

We're talking here about a deposit of 20 eur that can get her a spot on a blacklist of many casino providers in case she'll request the chargeback. I'd use this only as the last resort.

Daniel
há um ano

If that's All your right. She might still get her money just be more patient and keep on to them.

Daniel
há um ano

, Não são 14 dias, é desde 26 de junho, muitos mais

Traduzido automaticamente:
Sevara
há um ano

Don't worry, the complaint handler knows that. It has been over a month or so, am I correct?

Well, I would wait those few days longer. But, it does not seem much promising to me.

We shall see soon, I reckon.

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