há 5 dias
Alguém conseguiu sacar dinheiro do Gambiva Casino?
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há 5 dias
Hey Koparri,
Having similar issues as I have requested a withdrawal but after sending documents I have heard nothing. ‘24/7 support’ hasn’t gotten back to me in days and seems like I will never get my withdrawal!
Trust pilot reviews don’t look good either…
há 5 dias
Hey Koparri,
Having similar issues as I have requested a withdrawal but after sending documents I have heard nothing. ‘24/7 support’ hasn’t gotten back to me in days and seems like I will never get my withdrawal!
Trust pilot reviews don’t look good either…
há 4 dias
That sounds pretty unpleasant and definitely not good. When did you request your withdrawal?
há 4 dias
Hey Jaro,
Requested my withdrawal on Friday (05/12) and instantly was notified about KYC docs which where sent instantly but yet still no word back after chasing through ‘support’ and ‘complaint’ email addresses located on site over the past few days.
very frustrating and at a loss now on where to go next 🙁
há 4 dias
We give casinos 14 days for the selection and KYC process. If you are close to the deadline and have not heard anything from the casino and nothing has moved forward, then please let us know and we will try to assist you.
I think that will probably be the best solution.
Since this is a new casino for us and we have not yet reviewed it, we don't know much about it, but you can always ask for help.
há 4 dias
Thanks Jaro, appreciate that!
I will wait until near the 14 day before requesting assistance here - Thanks!
ResponderCitar1
há 3 dias
You are welcome.
Hope you will have good news for me and complaint won't be necessary.
há 3 dias
Comigo também. Solicitei um saque no dia 4 de dezembro e não tive mais notícias desde então. Meus e-mails não estão sendo respondidos. Minha conta está verificada.
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há 2 dias
Well, then the same apply to you.
If you are close to 14 days and nothing happens, you can also open a complaint.
Hope everyone will be paid.
há 2 dias
Hello all,
slight update from my experience - I have had a email back around an additional KYC doc from compliance. So at least they are active in some way. I have still had no response from the support team but I won’t be too picky!
Just wanted to add an update here to keep track of progress. I will update again if I hear anything back.
ResponderCitar1
há 2 dias
Thanks for letting me know.
I guess from now on, things will move forward more quickly. 🙂
há 2 dias
O problema é que, uma vez concluída a verificação, nada mais acontece. Não houve resposta a nenhum e-mail durante uma semana e nenhum pagamento foi processado.
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há 22 horas
Hi Roberto - sorry to hear we are in the same boat and thanks for letting me know that completed KYC verification doesn’t seem to get us any further!
I will keep trying with the support channels and if doesn’t work I can raise a complaint as Jaro suggested.
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