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I won the roulette game on December 30 2022, when I withdrew the money amounting to 122 dinars, and it has not arrived to this day. Please help me I didn't find any options to contact customer service.
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Hello there,
from the first glimpse, this casino looks like the site you should avoid 🙁. I'm sorry, tried to find any contact and found this:
Well, quite a funny thing considering that there is no live chat to be found. I need to mention that this casino has a bad reputation and we also warn players that there is no email support either.
I'm sorry that you played on such a site, kindly take that as an example and always take your time to do some research about the casinos you plan to play in. 🙏
Even though we allow casinos 14 full days to proceed with the verification and payout, I guess that it would not hurt to offer you this step - to submit a complaint, just click/tap this link, please.
To learn more bout the whole process, read this guide about complaints, you may find it useful.
Let's hope that we will be able to help.🤞
