há 3 anos
Se desejar discutir algo relacionado com Grand Fortune Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Grand Fortune Casino - discussão geral
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há 3 anos
I just was wondering if there's anyone who has experienced a positive withdrawal from Grand Fortune casino? I recently won about $7000 last week, and have sent in all my documents for verification and have been approved. It's only been a couple of days since everything was submitted, but was hoping to hear if there are any players with positive withdrawal experiences with them. The reviews I read thus far, arent hopeful in the least...and I'm extremely nervous about getting my payout as promised. Thanks!
há 3 anos
The casino is a part of a very large group of casinos. You can read more about all the complaints submitted against them here https://casino.guru/Grand-Fortune-Casino-review#tab=js-tab-reputation
It's been really a very short time since you requested the withdrawal so just give it some time. Especially considering you're from the US, some withdrawals to the US can take even 2 weeks, but it shouldn't take longer to be honest.
Fingers crossed!
há um ano
Eu sou japonês. Dizia que você poderia jogar no Japão, então me registrei aqui e recebi um bônus grátis de $35. Também completei os requisitos de apostas e depositei $ 10. Segui as instruções do chat para autenticar o KYC, e quando tentei fazer um saque, o chat me informou repentinamente que não estava disponível na minha área. O chat foi interrompido e não consegui sacar dinheiro. Confirmado ser um site fraudulento. Todos, por favor, tenham cuidado
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há um ano
Hello there!
I'd say this is just the beginning, though. We offer a free feature to players in similar situations, and I urge you to take the chance. If that casino restricted you from withdrawing mainly due to your country of origin, they made the mistake of allowing you to create an account, take a bonus, and play.
Just a further question, did you use Japan as your country of residence when you created the account?
If the answer is "yes", then do not waste any time and submit a complaint for free.
This link allows you to lodge one: https://casino.guru/complaints/create
This link provides a useful guide and explains what to expect next.
What do you think about it?
há um ano
sim. Definitivamente é o Japão! Meu endereço é no Japão, e minha carteira de motorista e meu cartão My Number são de nacionalidade japonesa e possuem certificação KYC. O chat também foi traduzido para o japonês e funcionou conforme as instruções. Porém, quando falei em sacar dinheiro, fui informado que o serviço não estava disponível na minha área, então fechei o chat e não consegui entrar no chat a partir daí. Eu me senti um idiota porque não conseguia entender o idioma. muito triste
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há um ano
I think this is a misunderstanding. 🙂 I'm sure your documents are all from Japan, I just asked whether this country is available in the casino's registration form, where you must state your full address plus your country of origin. That was all.
And I also say you should submit the complaint; the more I'm thinking about it, the more I'm convinced there was a mistake.
há um ano
há um ano
I clearly understand from the screenshot that you registered from a banned country. However, was it possible to select this country in the registration form ?
Anyway, I think the best thing to do would be to file a complaint at the link Radka provided above. This will be the most sensible thing to do, as our team will try to look into your case and help you. Are you up for it ?
