há 2 anos
Se desejar discutir algo relacionado com Jackie Jackpot Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Jackie Jackpot Casino - discussão geral
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há 2 anos
Submitted a complaint and waiting to receive my winnings.
The casino confiscated $4900.00 CAD because they stated I wasn't allowed to win more than 500$ with deposit bonus applied.
I won a total of $5400.00 CAD.
Editado pelo autor há 2 anos
há 2 anos
Hello,
well, are you sure that the bonus you took does not contain something like the maximal cashout rule or other cashout limitations, please?
This is what I found:
"Unless otherwise described in bonus policy or in any promotion, you will receive a maximum of €500/$500/kr5000 in winnings.If your winnings exceed €500/$500/kr5000 you will only receive €500/$500/kr5000 Winnings received through the use of free spins shall not exceed €/$100.Only the maximum winnings of €/$100 can be withdrawn by the Player"
Feel free to check the conditions we provide here.
Is the one you took among those listed bonuses, please?
há 2 anos
Good day,
I took the welcome bonus that the casino offered.
Twice in two days, I deposited $200.00 CAD of my own money. I landed several bonuses while I was playing through my wagering requirements.
After playing through my wagering requirements, I had $5400.00 CAD sitting in my account and awaiting withdrawal for about a week.
Yesterday, I received an email from the casino stating they are confiscating $4900.00 CAD, which they did.
I guess my "welcome bonus" to Jackie Jackpot is confiscating my winnings and happiness.
I've played welcome bonuses at previous casinos before, playing through their wagering requirements and cashed out without issues.
I feel like all efforts are being made to not pay out my winnings, which is really unfair for a casino that is so highly rated on Casino Guru.
há 2 anos
Good day to you.
You have not mentioned if there was any maximal withdrawal limit. I believe that this is very important because as the name suggests all winnings above this limit are voided.
It goes in hand with what you wrote that the casino has stated earlier.
Can you paste the bonus terms here, please?
há 2 anos
Hi there,
The maximum withdrawal limit is $7,000 CAD per month.
há um ano
Olá, estou muito triste no momento porque estou coletando minhas recompensas no EkstraPoint em 2020 e agora, acidentalmente, relatei incorretamente minhas perdas recentemente por causa do luto! Eu tinha escrito Karamba e isso realmente significava, não o jogo de cassino online, Jacky Jackpot. Sim, agora realmente saiu errado e me disseram 2 vezes no chat que minha conta de jogo no Jacky Jackpot
,, Infelizmente FECHADO para sempre
Infelizmente não posso resgatar meu EkstraPoint em nenhum lugar agora😞
Traduzido automaticamente:
há um ano
Eu gostaria de nunca ter falado em lugar nenhum agora estou sentado em meus pontos de bônus todo o tempo que levei para poder alcançar algo, sim, consegui muito agora e com meus pontos de bônus que coletei de '2020 eu agora não posso resgatá-los em lugar nenhum e nunca quis perder o Jacky Jackpot do cassino online e no futuro vou dar uma olhada melhor no meu - 10,5 dioptrias.
Tchau
Espero que isso não aconteça com ninguém. tchau
😩
Traduzido automaticamente:
há um ano
Hey there!
Well, you have accidentally asked your account to be permanently closed, haven't you? Are we talking about the casino account?
This is truly unfortunate and I feel your pain, I really do. I'm just not entirely sure how it goes in hand with the Jackie Jackpot Casino. Care to elaborate a bit?
The way I see it, the only place allowing you to spend your EkstraPoints was Jackie Jackpot Casino only, am I close?
há um ano
Sim, mas tenho que agora, depois de escrever para o meu endereço de e-mail novamente esta manhã, fui rejeitado com desculpas pelo conteúdo do texto .. seria simplesmente melhor para mim continuar com minha conta fechada e fui amigável, eu esperei eternamente no Suporte e pedi desculpas por ter chegado a "0" com ele. É que Jackie Jackpot não me quer como cliente e tenho que aceitar isso agora e já passei semana após semana - minha conta de jogo fechada novamente receber
Além disso, "Esta mensagem de e-mail" foi enviada acidentalmente para lá e agora sou o "mais viciado no jogo e aquele que não tem mais dinheiro para isso. Sim, é assim que me apresentam agora.🙁
Traduzido automaticamente:
há um ano
Divirtam-se todos e certifique-se de que nenhuma mensagem de texto chegue em algum lugar errado. Você pode ver o que acontece a seguir em mim
Então, por favor, tenha cuidado
Tchau
Traduzido automaticamente:
há um ano
Can't say I understand the situation any better now. Since this is about a bonus or loyalty points rather than about real money funds, I honestly doubt wheather the complaint would help you further.
Though I might be misled by the automatic translation, hence - if you be so kind, check out this article and decide whether you deem it worthy of submitting the complaint - it's free.
I won't dare to guess at the moment. 🤷♀️
há 8 meses
I funded my account with 300 usdt and bet the whole amount, the total amount of bets was 500 usdt and I was told that I have to bet another 100 usdt. Does that mean I have to bet X2 of the amount? Or are they cheating? How much money do you have to wager according to their rules to withdraw?
Editado pelo autor há 8 meses
há 8 meses
Hello, according to what you describe it looks like the deposit rollover is 2x, but if you want the most up-to-date information it would certainly be a good idea to ask the support or live chat about this question, which should give you an accurate answer.
If you try it, be sure to let me know if that's the case because I assume it is.
há 8 meses
I like this Casino and the Support ist very nice and fast. Best greetings
há 8 meses
Hey, I see that the casino has a high safety index on our website, so I'd say it's a pretty good choice on your part.
Regarding the support, have you dealt with them yet when you say they are fast and friendly, or did you just ask some general questions ?
Either way, I'm glad you found a casino you feel comfortable with and I hope it lasts as long as possible. 🙂
