Lizaro Casino - discussão geral (página 6)

Today marks day eight for me with no progress. I've now been informed that there have been technical issues with the financial system in recent days, causing a backlog of withdrawals, and that these are now being processed quickly. I'm starting to doubt this; I suspect it's a stalling tactic to frustrate players until they cancel their withdrawals. I won't do that – I have €500 pending that this casino has owed me for over a week. I'll post an update here as soon as I know anything new.

Bei mir ist heute Tag 8 an dem nichts passiert ist. Mittlerweile hat man mir mitgeteilt es gab in den letzten Tagen technische Probleme mit dem Finanzsystem daher haben sich alle Auszahlungen angestaut und nun werden diese zügig abgearbeitet. Ich kann dem ganzen langsam keinen Glauben mehr schenken, ich vermute hier eine Hinhaltetaktik, um den Spieler so lange zu frustrieren bis er die Auszahlung storniert. Ich werde dies nicht tun - ich habe 500€ in Bearbeitung die mir dieses Casino seit über einer Woche schuldet. Sobald ich irgendetwas neues weiß, werde ich hier ein Update geben.

How long did you wait in total, and when was your account blocked? Just like that?

Wie lange hast du insgesamt gewartet und wann wurde dein Konto dann gesperrt? Einfach so?

It's back open now, i can log in 🙄however my withdrawal is still pending. Surprise Surprise.

I don't understand what the problem is with them

Not like it's thousands so why cant they just pay, its beyond ridiculous

I see; we usually try to present the pros or possible consequences for the casino, though.

I understand you want to be done with that, but a refund blocks our way to investigate delayed payments and possibly lowers the casino's rating if the withdrawal can't be resolved.

To me it seems this casino is not well organized; therefore, I'm truly glad to see the account was reopened.

I agree with the rest. The casino's claims of far too many requests, coupled with the non-fulfillment of even the smallest ones, often irritate me. Sometimes it simply looks like the casino has stopped paying completely. Yet saying it is all due to overall delay sounds better than admitting that they lost payment providers, for example.

This was just general experience; I have no insight into Lizaro, which, as its unpublished index states, is "questionable" and can be changed before publication.

Technical issues with the financial system were observed. And mainly players from highly regulated markets have been sharing the same experience. Thank you for mentioning that!

I saw this pattern earlier and hopefully the casino will soon establish a way to pay out.

I dont think my bank will refund me. Im hoping that you getting involved will bring this to a resolution.

I just don't get it, there is absolutely no issue. I have verified myself with them so why cant they just pay me. I know its not a huge amount but this is extremely frustrating.

From your experience do they pay out when you have got involved?

That's what they keep saying to me. There is a delay, a back log of payments. I dont even think I'm speaking to a human on the chat, it's just the same old thing everyday.

It's not right. Im on day 7 and they say payout is within 3 days so I dont know what is going on.

Im new to all this and this has well and truly put me off. I won't be doing this again.

What was supposed to be a bit of fun has turned into a nightmare experience to be honest.

I agree with you. It's an absolute nightmare. Today is day nine since I requested my withdrawal. I was told in the chat today that the withdrawal could happen anytime TODAY. Here's a screenshot, unfortunately in German. She assures me the money will be paid out today.

Ich gebe dir recht. Es ist ein absoluter Albtraum. Ich bin heute an Tag 9 seit ich meine Auszahlung beantragt habe. Mir wurde heute im Chat gesagt, dass die Auszahlung HEUTE jederzeit geschehen kann. Hier ein Screenshot, leider auf Deutsch. Sie versichert mir, das Geld wird heute ausgezahlt.

They keep saying that to me. I'm in the final stages blah blah. It's just lies all the time.

I've asked straight out am I getting money or now, oh yes definitely they say. Well we will see.

Has anyone actually been paid by them I wonder?

Let us know what happens and if you get your money. Im sick of it now so I'm not stressing myself out anymore.

I assume you're from England. Lizaro's Terms of Service list the UK as an unsupported country. It's questionable whether you'll ever see your money. I'm from Germany, which isn't excluded from Lizaro, so I'm still hoping to get my money.

Ich nehme an du bist aus England. In den ToS von Lizaro wird Großbritannien als nicht unterstütztes Land aufgeführt. Fraglich ob du jemals dein Geld siehst. Ich bin aus Deutschland, welches nicht ausgeschlossen ist auf Lizaro daher hoffe ich weiterhin mein Geld zu bekommen.

My payout has just been processed, YOU PAY OUT!

The money was directly in my bank account.

Meine Auszahlung wurde soeben durchgeführt, SIE ZAHLEN AUS!

Geld war direkt auf meinem Bankkonto

Big congratulations on this one!!! Also, thank you very much for sharing!

Im shocked. Just had confirmation email I've been paid.

I've got my full withdrawal after 13 days. I stop chasing after 7 days and yesterday, it was deposited into my bank. Phew! I'm glad but still annoyed by it.

Hello, I'm sadly not that familiar with this particular casino, but based on what I can find in its review, however, it lacks any license and is considered one of the smaller casinos.

The most typical problem of smaller casinos is unstable payments. Small companies get delayed much easier and every technical issue may paralyze their ability to proceed with payouts.

Four complaints have already been resolved, while all four were about delayed payouts.

Even though its review is fresh, and this thread represents the only players' experiences shared, I believe they aim to pay.

Given the circumstances, I guess we have to wait.

I'm glad to see the money has been paid. I guess you have witnessed how it looks when small casinos face technical issues related to payment processing. It happens, and I get it wasn't a cool experience at all.