há 2 anos
Se desejar discutir algo relacionado com LOB bet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
LOB bet Casino - discussão geral
há 2 anos
Bom dia
Estou a tentar levantar o meu dinheiro e não consigo pois dizem que não tenho a conta verificada mas ja fiz todo o procedimento e ninguém
me responde
podem ajudar sff
há 2 anos
podem ajudar sff
há 2 anos
Bom dia
Ja registei os meus elementos e a minha conta ainda não está verificada
Podem ajudar por favor
O que necessitam mais ?
Estou a tentar entrar em contacto com voces no chat sem sucesso
Obrigado
há 2 anos
há 2 anos
Hello there!
It's good you come here and showed us your issue.
The way I see it, you are only warned about the payment method. According to the printscreen, it does not say your account isn't verified now.
It only says you are supposed to use the same payment option used for the deposit. For example, if you deposited by Skrill, for the withdrawal you must pick the Skrill option as well.
I guess it is worth a try. Do that, then let us know how it went, ok?
há 2 anos
Bom dia
Obrigado pela resposta , mas opção de levantamento via skrill não está disponivel 
e como pode verificar a minha conta ainda não está verificada e ninguém responde
Obrigado
há 2 anos
Hello.
I see now.
I mean have you received a confirmation your account has been successfully verified? If not, I fear you can't do that you your own now.
I would check the terms and conditions, or T&C, to find more information about how the verification process works in this casino.
Additionally, I would try the "online help" page:
Can you do that? Come back and let me know how far you got yourself, please.
há 2 anos
Did you find a solution ?
há 2 anos
I have the same issue with Lobbet
I cant withdraw my money because I cant verify my account
in the verification there’s only Montenegro or Serbia options
há 2 anos
Hello!
May I know under which country did you register your casino account? I'm trying to find out the cause of this situation.
Surely you asked the casino, didn't you? How did they explain, please?
há 2 anos
Hello thank you for your attention, I registered my account on Lobbet as a Moroccan, as it was the available at the time. However, I have been facing difficulties with verifying my account. When I contacted the support team, they advised me to send my documents via email for verification. Despite my multiple attempts, I have not received any response from them yet.
I’ll keep trying to contact them and get my account verified but I kinda want reassurance that if I got verified the Skrill option will be available to withdraw, because thats the only way I can get my money
há 2 anos
So for the moment, it sounds more like a technical issue to me. You know, I got a bit worried when you wrote only Montenegro or Serbia options are available to pass the verification. Luckily the casino offered an alternative.
When did you send those documents, please? Trying to get the full picture of the process you're undertaking now. 🤔
As goes for the payment option usually the casinos prefer the same option for deposit and withdrawal, sadly it's subject to change based on the options available for the current moment. I would ask the support or chat agent strictly about that. Just to be prepared.
What do you think?
