On the day I requested a withdrawal, they asked me to confirm the data, I filled it in, as soon as I sent it I noticed with a colleague that we had put the e-mail address in the place of address, I confused it with an e-mail address, and put my e-mail, then then I went to support and explained that I could have sent something in the wrong place, they told me that they asked me if I was missing something, that I should wait, then another day the account was blocked and without me knowing why, only the ready sentence speaking that I should provide real data and such, but they didn't give me the opportunity to correct it, my friend did the same thing, at the same time by the way, I was canceled because I had a receivable, he had nothing and he had the chance to send again, why that? Since everything I sent is true?
No dia que solicitei saque, me pediram a confirmação dos dados, eu preenchi, logo ao enviar notei junto a um colega que havíamos colocado no local de endereço, o e-mail, confundi com endereço eletrônico, e coloquei meu e-mail, logo em seguida fui ao suporte e expliquei que podia ter enviado algo no lugar errado, eles me disseram que eles me pediram se faltasse algo, que devia esperar, logo mais outro dia estava bloqueada conta e sem eu saber o porquê, somente a frase pronta falando que eu devia fornecer dados reais e tal, mas não me deram a oportunidade de corrigir, meu amigo fez a mesma coisa, na mesma hora por sinal, eu por ter valor a receber fui cancelado, ele não havia nada e teve a chance de enviar novamente, porque isso? Sendo que tudo que enviei é verdadeiro?
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