Pagamento do Borengo Casino

Does anyone have experience with the casino or has someone else not received their payout?

Hat jemand Erfahrungen mit dem Casino, bzw hat noch jemand seine Auszahlung nicht erhalten?

The casino is still very new. We currently have 3 open complaints against them. You can take a look here:

https://casino.guru/borengo-casino-review#tab=js-tab-reputation

I also did not receive my 100 euro winnings on my banc. It was a 10 euro free bonus without deposit needed, only wagger an amount of times I think 100 times So 1000 euro to play around and the bonus Should become after that withdrawable max 100 euro. I played my free 10 euro a lot more then 100x around so livechat told me yes you can withdraw now 100 euro but first have to send the Required documents. So I did, I received mail that withdraw was accepted and in 2 or 3 days would be on my banc but now already 8 days later and still nothing Received. Livechat I cant connect anymore or when they are available they know nothing of whole the case. You have to send mail they say to the casino for that kind of questions so I sended mail but in all of the days not once any answer by mail. And the mail I got to confirm my withdraw I cant find anymore in my mailbox and I know I certainly did not deleted it. But cant find the mail anywhere back now. What is that all about? What can I do?

Still not received. You can see I wrote a reply.

So far nothing has been received either, live chat gets rid of you.

Email written and no answer.

Fortunately, I took a screenshot of the email

Bisher auch nichts erhalten, live chat wimmelt einen ab.

Email geschrieben und auch keine Antwort.

Hatte von der email zum Glück nen Screenshot gemacht

Exactly the same for me!

On 15.09. I received a confirmation of the payment to my bank account but nothing has been received until today!

And casino guru Niklas is not of much help either! He doesn't answer, he doesn't answer my questions and doesn't even try to contact the casino!

The only thing that has happened since then that casinoguru added this borengo dirt shop as a new casino!

And it was only through our complaints that we became aware of this casino!

I'm really more than disappointed!

Bei mir genaus das selbe!

Habe am 15.09. Eine Bestätigung zur Auszahlung auf mein Bankkonto erhalten aber bis heute ist nichts eingegangen!

Und casino guru Niklas ist auch keine große Hilfe! Er antwortet nicht, er beantwortet meine fragen nicht und versucht auch keinen Kontakt zum casino herzustellen!

Das einzige was seitdem passiert ist, das casinoguru diesen borengo drecksladen als neues casino aufgenommen hat!

Und erst durch unsere Beschwerden hin, aufmerksam auf dieses casino wurde!

Bin echt mehr als enttäuscht!

This is really annoying, biggest fake ever, hardly believe anyone will get the money.

Das ist wirklich ärgerlich, größter fake überhaupt, glaube Kaum das irgendjemand das Geld erhält.

How will the problem of not being payed by casino borengo be fixed? What can i do?

All I can suggest you for now is submitting a complaint against the casino. They're a new casino so it's hard to say if they do this on purpose or if they're just busy at this moment. We need to start with the investigation and then we'll see what we can do.

Same here, no answer to my emails Still pending withdrawel since more than one week. Chat cant do anything.

Very very bad casino.

I have the same problem, have been waiting 10 days for my payout! And don't get any answers to my questions. I wrote 3 emails and asked again and again in the chat. I already filed a complaint! But I will probably never see my money again!

Ich habe das gleiche Problem, warte schon 10 Tage auf meine Auszahlung! Und bekomme keinerlei Antworten auf meine Fragen. 3 Emails geschrieben und immer wieder im Chat nachgefragt. Ich habe bereits eine Beschwerde eingereicht! Aber mein Geld sehe ich wahrscheinlich nie mehr!

Same owner to Jokerino.com with very bad reputation

There are still miracles.

Payment was received today.

Es gibt doch noch Wunder.

Heute ist die Zahlung eingegangen.

Wow! 😲 That gives some hope to others as well.

Hello people,

Unfortunately, I have only now found this rating of the casino now I am completely different again and also explains a lot. For me it's about 4000 €! No answer to my email, no verification of the verification, chat also seems very dubious to me and doesn't really answer!

is there still hope? are there people who have already received their money? is this maybe just the usual delaying tactic? Would appreciate answers

Servus Leute,

leider habe ich erst jetzt diese Bewertung des Casinos gefunden jetzt wird mir wieder ganz anders und erklärt auch einiges. Bei mir handelt es sich um knapp 4000€! Keinerlei Antwort auf meine E-Mail , keine Überprüfung der Verifizierung , Chat kommt mir auch sehr Dubios vor und antwortet nicht wirklich!

gibt es noch Hoffnung? gibt es Leute die ihr Geld schon erhalten haben? steckt dahinter vielleicht mal wieder nur die übliche hinhalte Taktik? würde mich über Antworten freuen

where can I file a complaint?

wo kann man den eine Beschwerde einreichen?

What is the amount if I may ask?

um welchen Betrag hat es sich gehandelt wenn ich Fragen darf?

Right here: https://casino.guru/complaints

It was 150 €

150€ waren es

You can submit right here! The more people complain, the better! This casino is a mess!

Kannst du direkt hier einreichen! Je mehr Leute sich beschweren, desto besser! Eine Sauerei ist dieses Casino!