Has anyone every tried/had any problem with Boomerang Casino? I saw some good reviews so i've tried it, had some great wins fortunately so i wanted to withdraw my money. Now here is the problem, my withdrawal was cancelled 3 times due to different reasons.
Hello there,
I believe I heard something similar a few days back, not sure in which casino...
For what payment option have you opted, please? Are you in touch with the support?
Anyway, there are other threads about the Boomerang Casino you can browse:
https://casino.guru/forum/casinos/boomerang-casino---general-discussion
https://casino.guru/forum/feedback-and-suggestions/boomerang-casino-payout-withdrawal#post-21879
https://casino.guru/forum/complaints-discussion/boomerang-casinos
Lots of players were paid but they have to wait for a couple of weeks.
Hi Radka,
Thanks for your answer! Yes I also read some threads that is why I'm trying to stay optimistic. I tried using Mastercard payment (same as my deposit) and yes I am in contact with the support. They said that there are some technical issues from the provider's side (Mastercard) and they had to lower their payment limit to 450€/transaction so the casino cancelled my withdrawal. So currently I have 3 ongoing withdrawals with ~360€ each. The frustrating thing is I started my withdrawal on 16th May, ofc there was the verification process which was accepted only on 7th July, but my withdrawal was cancelled the next day.. So I've been waiting for almost a month to receive my money which has been cancelled and re-submitted 2 days ago and it bugs my mind that I might have to wait weeks again..but as far as I know (based on their terms and cond.) after the verification of the account the finance team picks up every request within 3 business days (tho I'm scared a bit because everytime I contact the support team they are saying that there are some technical errors and a lot of requests so the process might take longer) ..
anyway that's the long story short, I've already written several emails and contacted them via live chat, we'll see I guess..
Hello,
it's quite a story! It's good that support does its job and stays in touch, it makes the whole situation more bearable, I'd say.
I must say that I'm slowly getting convinced that almost every casino tries to maneuver the players into using crypto as a withdrawal payment method. My personal opinion is that any payment linked with a bank means tons of security checks and procedures and casinos are struggling to keep up with all the demands on one side and bureaucratic - security requirements on the opposite side.
I can't help myself but if I were you, I'd try crypto.
What do you think?
Olá, estou com um problema com a retirada no cassino boomerang, saquei € 1000 em 06/06/2022, em 06/11 eles me enviaram e-mails de confirmação para a retirada de € 900, em 13/06 confirmaram que a partir de € 100 , o saque de € 100 foi creditado no dia 14/06 enquanto o saque de € 900 desapareceu, o site me diz que o saque foi concluído, o chat me diz que está tudo ok e não respondo por 5 dias ao correio, não tenho recebi nada, meu dinheiro foi roubado, enviei e-mails de confirmação e capturas de tela da minha conta bancária para o suporte onde você pode ver que não recebi créditos de € 900, não sei mais o que fazer.
André
Dear Andrew,
I'd suggest contacting your bank to clarify whether there is no issue with the payment. A week ago, another player from Italy was convinced by the casino to switch to cryptocurrency to get the winnings. Even though he obviously preferred the card or bank transfer.
Contact your bank, I'd say, and if you don't receive your money in a few days, you should submit a complaint, I guess.
You can do so by clicking this link:
https://casino.guru/complaints/create
Let me know what you get from your bank, please.
Boa noite, entrei em contato com o banco que me confirma que não houve provisões ou tentativas de crédito de quantias iguais a € 450 ou € 900 deles, então eles nem tentaram, não podem ter tido problemas como isso de 100 € foi devidamente pago.
André
Com a infinidade de cassinos, é difícil encontrar um site de apostas confiável sem encontrar golpistas. Eu recomendo se inscrever no Slottica tem suas vantagens. Graças aos muitos bônus, pude me familiarizar com todas as nuances das máquinas caça-níqueis que eu gostava. Eu os jogo regularmente depois do trabalho agora.
Boa noite, entrei em contato com o banco que me confirma que não houve provisões ou tentativas de crédito de quantias iguais a € 450 ou € 900 deles, então eles nem tentaram, não podem ter tido problemas como isso de 100 € foi devidamente pago.
André
I thought it will come to this.
So the payment was most probably not proceed. Let's see what we can learn through the complaint.
What surprised me is the fact, that the casino has never confirmed your verification. 🤔
Com a infinidade de cassinos, é difícil encontrar um site de apostas confiável sem encontrar golpistas. Eu recomendo se inscrever no Slottica tem suas vantagens. Graças aos muitos bônus, pude me familiarizar com todas as nuances das máquinas caça-níqueis que eu gostava. Eu os jogo regularmente depois do trabalho agora.
No need to post other similar web links, we got it all covered.
Just take your time and browse our web. 🙂
Fiz uma reclamação e vamos ver o que acontece, estou muito preocupado porque eles dão o saque como concluído, mas não é assim, nos outros casos o dinheiro sempre chegou, não entendo porque eles querem roubar o dinheiro desta forma, também antes eles me respondiam a cada 1/2 dias, agora são 7 dias que se foram.
Good morning,
I think that the casino suffers some technical issues. I checked your complaint to find out that you can no longer place the withdrawal request. Frankly, if this is the main cause of your trouble, we can only wait for the casino to fix it.
Olá,
Tenho problemas para sacar dinheiro do cassino Boomerang.
Alguém com problema semelhante?
Olá,
pelo contrário, seria bom tentar explicar a essência do problema. 🙂
Tente nos explicar o que antecedeu a seleção, se o suporte explicou o que está acontecendo ou onde está o problema. Pode haver dezenas de motivos, mas tentaremos descobrir juntos. E idealmente para resolver o problema.
Então, por favor, me avise.
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