há 3 anos
Se desejar discutir algo relacionado com Sol Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Sol Casino - discussão geral
há 3 anos
Dia bom,
Eu ganhei 25 rodadas grátis no cassino Sol no fim de semana, então joguei e apostei o bônus.
Agora eu quero fazer um pagamento, mas o funcionário de suporte me diz que se eu quiser pagar, tenho que pagar exatamente no mesmo valor pela primeira vez ...
Isso me parece um pouco suspeito porque eu já fiz a virada de antemão e tudo foi arriscado e posso pagar o valor total se pagar ...
Traduzido automaticamente:
há 3 anos
That sounds risky even to me. Don't take me wrong, it's necessary to make a first deposit in many casinos before you're able to withdraw. It's simply because you need to have a payment method registered in their system so they can use it to send the winnings. But the standard procedure is that you send the minimum required deposit (10-20 eur) and then you ask for the withdrawal.
há 3 anos
Sim, posso perceber que tenho actualmente 200 € de crédito no site e de acordo com o apoio tenho que fazer um depósito no valor do crédito para depois pagar ...
Traduzido automaticamente:
1
há 3 anos
Eu acabei de encontrar isso
CONDIÇÕES PARA RECEBER O BÔNUS SEM DEPÓSITO
O casino / website tem o direito de recusar a activação do bónus sem depósito para um utilizador cujos ganhos excedam a soma dos depósitos de todo o período de jogo no casino ou do último ano civil.
No caso de receber um bônus cumulativo sem depósito, a empresa reserva-se o direito de exigir que o cliente faça um depósito igual ao valor do bônus em dinheiro apostado na conta no momento do pedido de pagamento, mas pelo menos € 20 , e uso triplo do depósito. Esta regra se aplica a clientes que não fizeram nenhum depósito desde o registro no projeto.
então, se eu depositar € 20, recebo apenas três vezes o valor do meu depósito. Eu entendi isso corretamente? (mas pelo menos € 20 e três vezes o depósito).
Editado pelo autor há 3 anos
Traduzido automaticamente:
há 3 anos
Anastasia 13:45
The finance department will not approve your withdrawal request. For a successful withdrawal of funds, you need to make a deposit of 250 euros and fulfill the condition of three times wagering. Then you can withdraw funds. das kam eben vom support
1
há 3 anos
I understand it differently, it doesn't matter how much you deposit, but you need to wager the deposit 3x in order to get your winnings. This is actually a very common practice and one of anti money-laundering rules. But what isn't really common is the rule where you need to deposit 250 euro in your case. I believe this makes the bonus very bad and I'd even consider it unfair towards the players.
1
há 2 anos
Before i file a chargeback, i will explain the scenario carefully. The casino has denied request for a refund so I am making a complaint.
July 2021 I created an account under eweb****@gmail.com. No transactions in this account. Email not verified.
January 22 I received a bank notification for exposure to 3 fraudulent transactions. I have not received any SMS codes and i have proof of this.
My previous company notified me that they keep receiving emails from sol.casino and asked if i am familiar with it. (The company email account I used to have access to) so they informed sol casino to block the account because no body registered there. I presumed it was hacked or unintentionally was used in some way.
I reported the incident to my lawyer and my bank who immediately blocked my card.
I told sol casino the other email was a duplicate and i had unauthorized transactions. They wont refund but their terms say (unspecified authorized or unauthorized) transactions from a duplicate account are NULL AND VOID.
No verification. No email confirmation. Bank confirmed no SMs codes. Yet they will not refund so I told my bank. Now theyre seeking compensation when the money wasnt returned to me based on their terms that i made a protest. How ridiculous!
há 2 anos
I use a special card for any type of online transactions. Just in case that something similar would happen to me. It's not a complete solution for your issue, but it lowers the risk.
1
há 2 anos
Que método de pago usam aqui casino
há 2 anos
I guess it would be one of the following:
Find more options here - never hesitate to ask the casino what payment options are available to you for the withdrawal, to ensure a smooth process. 😉
alexdossantos2220
há 2 anos
Can you access the site? Should be available for players from Brazil. But I'm sure you know "danilolopes5959" 😉
Editado pelo autor há 2 anos
há um ano
Olá, alguém sabe se é permitido usar VPN no Sol Casino?
Traduzido automaticamente:
há um ano
Hey.
According to the review it is not forbidden, though I would ask the chat operator and save the reply for further use - just in case.
há um ano
Hello guys! How many of us here with have a withdrawal request awaiting additional check? I am just curious. I initiated on 02.26 and one more on 02.28.
há um ano
Hello Nanika.
To learn a bit more about your situation, what seems to be the issue? Any concerns? Let us know how are your withdrawals proceeding. 🤞
há um ano
My withdrawal request is under addition check, they are checking my betting history for unfair gambling whatever it means. I think this check is unnecessary and I'm just curious, how many people is in this situation too besides me.
há um ano
I thought as much. Well, the casino must initiate such a check to be sure no fraud was committed. Only after the conclusion is made the situation should become clearer. The casino feels it is necessary, or alternatively, such a check can be completely random - triggered by the system.
One way or the other, if you have not done anything against the rules, you should be fine.🤞
há um ano
When you loose few thousands euro you will receive:
"We would like to tell you good news!Your profile has gotten a personal VIP service.If you have any questions or difficulties during the gameplay you can e-mail us. Also using a chat on our site you will be transferred to a personal manager.Now the maximum time for consideration of the cashout request will be 2 hours but you can write your personal manager to speed up this process.Аn individual bonus program is аlso available for you. You can contact us in any convenient way to activate personalized offers that are calculated individually. No deposit bonus is available after depositing a total of 300 Euros and deposit bonus from 150 Euros. Operations made from the moment of withdrawal, accrual of cashback, activation of other personal or no deposit bonus are taken into account. For the deposit personal bonuses the wager is 35, and for no deposit bonuses is 3.How would it be more convenient to contact you? I would be grateful for your feedback!If you have any additional questions, please contact us.
We will be glad to help you!"
When you will try to withdraw good winnings, you will receive message about additional verification, now 2 hours withdraw 😀
há um ano
So do I understand correctly that you did the additional verification and then the withdrawal arrived within 2 hours as promised ? I think it's nice if the casino respects its players and treats those who have spent quite a lot as loyal. 🙂
