há 5 meses
Se desejar discutir algo relacionado com Wildsino Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Wildsino Casino - discussão geral
há 5 meses
Bom dia,
Acho que caí numa armadilha...
Como estou no quarto dia de espera pela aprovação da retirada do Wildsino1.com
No site escrevem que há até 3 dias de espera
As respostas deles todos os dias são: "teremos prazer em informar que está na fila para processamento".
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há 5 meses
Devo acrescentar que eu mesmo enviei os documentos de identificação e eles responderam que até agora não são necessários
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há 5 meses
Hi there!
Despite it being hard to deal with, I would stick with what the casino already told you. As far as I understood the situation, your account does not need to be verified, but on the other hand, the withdrawal is delayed because there are others in the queue.
Let me, however, ease your pain a bit: According to our review, this casino is midsized, which may explain the delay. Let's say the bigger the casino is, the better chance a common withdrawal request will be handled quite easily. Additionally, its Safety index is decent, which means this casino will very likely pay out the winnings.
Try to calm down, ask regularly about the progress, and keep us posted, please. Even though I remain optimistic, it won't hurt staying in touch and ensuring all ends well.
há 5 meses
Tudo certo!
Recebi a aprovação e estou aguardando a coleta
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há 5 meses
That is great news!
Sometimes we worry for nothing. Right?🙂
If you like you could be the first to submit a user review for this casino about your experience and how would you rate it. What do you say?
Here's the link if you wish to do so.
Tell me now, please. Are you going to continue playing in this casino?🤔
há 5 meses
I'm also waiting for a withdrawal from this casino. I requested on Monday and it's supposed to be processed in 3 business days but I'm still waiting. All they keep saying is that there's a delay without giving a timeline for resolution of the issue. I'm very frustrated.
há 5 meses
Hi, in that case I would try to wait some more time. I know that when a casino gives you a timeframe it is not nice if they don't meet it but we also give casinos 14 days to send money to the player.
Anyway, was it necessary for you to verify or not? Is this your first withdrawal?
If nothing has changed and you had no information and the casino ignored you, we will try to help you.
há 2 meses
Olá, solicitei meus primeiros saques do wildsino há um tempo, mas infelizmente nada aconteceu ainda. Toda vez me dizem para ter paciência, mas estou perdendo a paciência aos poucos. Para ser honesto, estou começando a duvidar que algum dia receberei o dinheiro, já faz quase 2 semanas e isso não é normal.
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há 2 meses
Não sei se devo verificar eu mesmo, o que provavelmente significa que levará mais tempo, por favor me ajude
Obrigado
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há 2 meses
Hello. You have been very patient; that's really cool.
I'd say if your account needs to be verified, the casino should tell you in the first place. Yet based on what you said, I feel the lack of communication prevents the progress. How about you file a complaint against the casino through our Resolution Center? It is free, so no risk involved.
If you're interested, please go through this guide 👈 Should get you prepared. I'll be here to help you out with any struggles or questions, don't worry.
há 2 meses
Olá, obrigado pela resposta rápida, esperarei mais 1 ou 2 dias, caso contrário, registrarei uma reclamação.
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há 2 meses
Perguntei novamente hoje quanto tempo levaria e obtive a mesma resposta todas as vezes.
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há 2 meses
That is quite reasonable but I can see that if you keep getting the same answer, then eventually it will end up in a complaint anyway. I probably wouldn't hesitate to go ahead so that our team can investigate the situation sooner.
há 2 meses
I am waiting from payment of 175 euros since Friday (03.07.56 am) when i applied. Hopefully casino pays me and its not a scam. As per casino rules they have within 72 hours to process my request and send me the funds I am owed. I will come back on this should payment not go through by Tuesday morning.
há 2 meses
May I ask which payment method you used for your withdrawal, please, and if your account is fully verified there?
Surely keep us informed about everything. I hope all will go smoothly.
há 2 meses
Olá, desculpe, só estou entrando em contato agora. Já recebi todos os meus pagamentos.
Mas obrigado novamente pela ajuda aqui.
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há 2 meses
Thank you for the update. It is always the best to inform your complaint resolver as well.
Here's the link to your complaint where you can do so.
há 2 meses
Still waiting to be paid and no request for verification ha-s -been made. Deadline for 3 days finishes tomorrow at 3.07.56 as it will make 3 full business days. payment should be visible tomorrow. If not paid I will upload the documents to prove that I am owed money by the site.
Editado
há 2 meses
Well, to tell you the truth, we give casinos 14 full days to proceed with the payment before we can intervene in any case. So, even if you upload all the documents, which by the way is really unnecessary, and only if you file a complaint and you are asked to do so, it will be important to do, we need to wait for the 14-day time period to pass.
Have you tried to get in touch with the support and find out the reason they haven't paid you yet?
Which payment method did you use for your withdrawal?
