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CasaFórumCasinosWinorio Casino - discussão geral

Winorio Casino - discussão geral

1.016 visualizações 7 respostas |
há 4 meses
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há 4 meses
Se desejar discutir algo relacionado com Winorio Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
há 4 meses
uspt

Reviews at Winorio: don't take those reviews seriously. I was offered 30 free spins if I did a review. I've placed a honest review about the casino and when I showed them my review, they said: we only give 30 free spins to people who rated us 4/5 stars.

Tamimtje
há 4 meses
uspt

fileto add some evidence

Tamimtje
há 4 meses
uspt

Hello, and thank you for sharing this situation. We do not accept reviews that casinos want under such conditions. If they gave everyone FS even if the review wasn't 4,5*, then there wouldn't be a problem, but encouraging players that it has to be good only gives the impression that they want to artificially increase their user feedback on our site, which isn't fair. 

So it's great that you brought this up, and we will definitely continue to monitor the situation to make sure there are no problems. 

I saw the issue for you was mainly with bonuses. Want to tell something about it?

Jaro
há 4 meses
uspt

Dear Jaro, thank you for your reply.


In the Netherlands it’s usual not to have a max amount of winnings of the (deposit) bonus. At Winorio, they cutted my winnings because of their T&C’s. In their T&C’s it’s written that the max amount of bonus is 10x the bonus amount. So, €75 additional bonus is max payout €750.


I cashed €1000 and from the leftovers, I continued to play. From that amount I’ve made €2500. Apparently I breached their T&C’s. I am thinking: Casino is based on luck. There is no 100% guarantee that you will receive the money back. So with that in my mind, I was shocked they took the winnings of my balance.

Tamimtje
há 4 meses
uspt

Yes, according to what you described, many bonuses are as you describe. But if this is not supposed to be the case in your country, is there a possibility to report it somewhere? I would be interested to know if someone would then deal with such a case and the casino would have to change its terms.

há 3 meses
uspt

Good bonus

Santino1234
há 3 meses
uspt

Which bonus did you take? 🙂

Can you elaborate more on what you are trying to say?

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