CasaFórumCompetiçõesNeed help from administration

Need help from administration

 por jorik
|
2.744 visualizações 6 respostas |
|

I have problem with my gmail account. I am random draw winner from last pragmatic competition. After resetting my phone, I lost access to my gmail. Can someone help me

jorik

Hello, this is frankly quite unusual situation. I asked Juraj about his suggestion. It's really unfortunate anyway. Did you try to reset the password? Have you linked your backup phone number or secondary email address, please? It is a great way to ensure a smart account recovery.

jorik

Hello,

Just in case you were not able to access the email, I secured a solution for you. Kindly send an email containing the full email address you lost access to and send it with an explanation to juraj@casino.guru, please. Upon receiving, Juraj will forward it to the Pragmatic Play representative.

Have you by chance recovered the account after all? I'm just asking 🙂

Thanks, finally I get my email to my phone

jorik

Great. So, everything has been solved?

Romi

Not yet I have not received my voucher, I sent mails to Juraj and community@casino.guru

But have not any reply

jorik

No worries at all. We got your email, and it will be dealt with soon. 🙂

Adira à comunidade

Deve ter sessão iniciada para adicionar uma publicação.

Registar
flash-message-news
Notícias do Casino Guru – Siga as notícias diárias da indústria do jogo
Trustpilot_flash_alt
Qual a sua opinião sobre o Casino Guru? Partilhe a sua opinião
Siga-nos nas redes sociais – Posts diários, bónus sem depósito, novas slots e muito mais
Subscreva a nossa newsletter para obter os mais recentes bónus sem depósito, novas slots e outras notícias