Hello,
I won with a no deposit free bonus on
www.bettingonawin.com
I found the bonus here:
https://www.spicycasinos.com/casino-bonuses/betting-on-a-win-casino-no-deposit-bonus/
I tried to withdraw and contacted via live chat but there is no one online, and they don't respond to my emails.
I attached the screenshots about the situation.
Hi, I saw that our team is reviewing this casino.
But let's move on to your situation.
From the screenshots, I can see that verification is in progress, so you won't get your money until it's successful. That's how it works at every casino, so you'll probably have to wait for the result.
Can't you contact the casino at any time of the day? On the contrary, it's quite unpleasant when you write to them on chat or email and no one responds.
In any case, we give casinos 14 days to resolve everything necessary regarding withdrawals and KYC, and if they fail to do so, you can ask us for help.
So try to be patient, and if nothing happens, get in touch again.
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Lançamos esta iniciativa com o objetivo de criar um sistema global de autoexclusão, que permitirá que os jogadores vulneráveis bloqueiem o seu acesso a todas as oportunidades de jogo online.
Em breve, será redirecionado para o site do casino. Aguarde. Se utilizar algum software de bloqueio de anúncios, verifique as definições.
