I happened to win quite a bit on a $25 no deposit bonus and attempted the withdrawal on the Nov. 15th. 2022 max withdrawal is $100. I sent my lychee documents got approved the next day and then the Customer service said I had to make a deposit first so I deposited $25, 5-18 days is how long the withdrawal process takes per terms and conditions, but it’s now 12/18/22 and still haven’t been paid
Hello,
I have to mention that we can offer help via our resolution center - more details here, I believe that you have waited long enough, so you should consider submitting the complaint now.
Are you still in touch with the casino? I have to say that the reputation is pretty low and the license is unverifiable, I hope we will be able to help you, but you should try to find a more decent casino to play in.
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