Ggbet me bloqueou depois de depositar

Ggbet blocked my account because it says that their algorithm says that I have another account when I don't and it did it right after I made a deposit and they just kept my money like that

Ggbet bloqueo mi cuenta porque dice que su algoritmo dice que tengo otra cuenta cuando no es así y lo hizo justo después de que realice un depósito y se quedaron con mi dinero así nadamas

I noticed you already submitted a complaint regarding this, which is probably the best option. I can understand that they can close accounts even based on suspicion, but I don't think it's right to keep your deposit. So are you sure you don't have another account in that casino?

100% sure that it is the only account I have.

100% seguro que es la única cuenta que tengo .