Requested withdrawal of winnings on March21, 2024, over 3 months ago. It is now June 26, 2024, and nothing received. I have contacted the casino numerous times (several times per month), and I receive the same email excuse each time, blaming the slow pay on their payment processor. This contradicts their "Rules" stated on their website. I played with deposited crypto funds. This casino doesn’t honor their stated "Rules" as stated.
Bom dia, também joguei lá, mas tive experiências positivas. Você está convidado a entrar em contato comigo pessoalmente. Posso fornecer um número de WhatsApp que você pode usar para entrar em contato. Atenciosamente, Karin
Requested withdrawal of winnings on March21, 2024, over 3 months ago. It is now June 26, 2024, and nothing received. I have contacted the casino numerous times (several times per month), and I receive the same email excuse each time, blaming the slow pay on their payment processor. This contradicts their "Rules" stated on their website. I played with deposited crypto funds. This casino doesn’t honor their stated "Rules" as stated.
That is a really long time you're waiting now. May I ask which casino exactly is this, please? You can even post the URL of this casino, so we do not make any mistakes.
Have you played there for a long time? Is your account fully verified?
I would suggest you file a complaint so our team can get a chance to investigate and hopefully solve this issue. Just use this link if you wish to do so.
Bom dia, também joguei lá, mas tive experiências positivas. Você está convidado a entrar em contato comigo pessoalmente. Posso fornecer um número de WhatsApp que você pode usar para entrar em contato. Atenciosamente, Karin
It was nice to hear that. So, you know exactly which casino it is?🤷♀️ i couldn't detuct it from the post above.
Have you tried to write a user review before, perhaps? You can write about your experiences with online casinos, and maybe that way you can help others. What do you say?😉
Olá, sim, foi mostrado acima. Então parece ser o Posh Casino. Naquela época, recebi um número do WhatsApp para resolver essas questões e funcionou perfeitamente. Eu passaria esse número para essa pessoa e ela poderia tentar resolver isso. É uma equipe que trabalha diretamente com os cassinos.
Thank you. It's just that we don't have it in our database, so I would like to make sure precisely which it is. Not to make any mistakes, you know.
I just wanted to remind you that we also have our dedicated complaints team here, which always does their best to solve every case. And it is free of charge, as you already know.😉
posh-casino.com
i have played this casino in the past, but went over a year before playing again. My account is fully verified and updated. I will file a complaint.
Thank you for your help.
Yesterday we were experiencing another DDoS attack, if you had any trouble submitting the complaint back then, please, try that now. the website and all its features should be working normally now.
I'll be here to assist you, don't worry.
You have already said since posh-casino.com is an "invitation only" casino, you couldn’t help me. Sorry they can get away with not paying someone’s winnings.
Olá. Se eu também tiver o mesmo problema com o PoshCasino, seria melhor não jogar nesse cassino. Tenho 2 saques aprovados nos dias 10 e 19 de junho e ainda nada.
You have already said since posh-casino.com is an "invitation only" casino, you couldn’t help me. Sorry they can get away with not paying someone’s winnings.
I know that in the past, the Compalint Team could not resolve such complaints. The way I see it, you have tried already, but the attempt was rejected. I'm sorry to see that, of course.
Playing in "invitation-only" casinos is far riskier than in standard online casinos, I'm afraid.
Can you, somewhere on their website, find out whether this VIP room is licensed? I would try to contact the licensing authority if you find the information.
Olá. Se eu também tiver o mesmo problema com o PoshCasino, seria melhor não jogar nesse cassino. Tenho 2 saques aprovados nos dias 10 e 19 de junho e ainda nada.
Hello.
Sorry to hear that. Have you too played in the "invite-only" VIP room? I would hate to raise up false hopes for a complaint. So, let us know, please.
Olá, sim, também fui convidado por eles vip1
O convite que recebi do cassino
Oh then it probably won't look good. We can't help with casinos like this because we have tried in the past and nothing has come of it.
You haven't learned anything new about withdrawals and you have no information ? I would say that you always have to be careful where you deposit because if it doesn't turn out well I would be sad for you too. Have you checked if they have a license somewhere ?
Hoje, as informações que tenho vão escalar o caso mais uma vez, de 48 para 72 horas. E eles provavelmente não têm licença. Perguntei ao chat e ele me disse para ler a RESPOSTA E PERGUNTA que tem nos termos.!!! Que ele não poderia me dar essa informação.
Thank you for your help!
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