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CasaFórumDiscussão das ReclamaçõesRubySlots is the worst.

RubySlots is the worst.

4.199 visualizações 11 respostas |
há um ano
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há um ano

So, at this point I have no reason to believe this pretend casino will ever be legit. It's the nightmare they are for anyone that plays there. I have just under $400 in winnings that Ruby Slots is playing the stalling game on withdraw. Get this, this cheap, unlicensed bunch of thieves has prevented me from playing at all by setting every game to load...but not open. For 8 days straight now, I can log in select a game and it stalls 100% Can't get any response to email. It's at that point where they want the traditional $10 Bitcoin deposit from me which they will gladly take, leaving me unable to cash out for some ridiculous reason. Laughing all the way to their bank.

lowetacarroll9
há um ano

Hi, I'm sorry to hear about the hassle. Isn't it possible it's just a technical issue? Please, try to use another internet browser and additionally, try another device. If it still gets stuck, then I believe they really blocked the games for you, but it's hard to guess for now.

há um ano

De fato, este cassino é golpista. Eles me deram uma oferta de 350 giros. Eu completei o giro e no final ganhei $ 27,33. Para fazer um saque, eles me pediram identificação para depositar € 10 em criptomoeda e então me escreveram que sem nenhuma obrigação de giro eu posso sacar através do waller crypto. Já faz 20 dias e não vi nenhum dinheiro na minha conta.

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nanosioannis6
há um ano

Hi, it would annoy even me to have to wait that long after meeting all the bonus conditions. Does the casino not communicate with you at all or does it just give you the same answer?

Either way, in your case I would file a complaint and our team will try to help you.

What do you think, will you go for it, if so here is a link where you can open a complaint.

I'll keep my fingers crossed that you get your money.

há um ano

A única resposta que ele dá é: "Responderemos sua mensagem em até 72 horas, devido à carga de trabalho", sem responder nada.

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nanosioannis6
há um ano

So that's a little of what they told you, so I would definitely go with what I recommended and I've added a link to the complaint where you can open it. Our team will try to help you and see if we can find out more.

Do you think you'll go for it?

há um ano

Esta é a resposta dos golpistas

"Pedimos desculpas por qualquer inconveniente causado.


Como mencionei, o Welcome Free Chip está sujeito a restrições de país e, infelizmente, você está jogando de uma região onde não pode resgatar um saque com esta oferta. No entanto, você pode depositar dinheiro real em sua conta para jogar e sacar"

Eles aceitam depósitos, mas o dinheiro que ganhei e os € 10 que depositei não serão devolvidos....

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nanosioannis6
há um ano

So, are you about to submit the complaint then? Seems like you overlooked the last Jaro's post. Think about the option, please.

há 3 semanas

Rubyslots.com im having the worst time ever with withdrawal from this sick company they have given me a runaround for over a week constantly pushing for all my bank info they took my money through E-transfer they should be able to give my money back same way it is the worst site ive ever dealt with ive literally spent hours on the phone trying with them just flipping around with there stall tactics im asuming hoping i will give up i was told you could possibly helpfile

Troywatkins
há 3 semanas

Hello, that must be hard.

Did I understand correctly that you have been struggling with verifying your payment method or the banking account so you are not yet allowed to withdraw?

Why does banking info seem to be the issue, do you know? Once we identify the problem, we can try to resolve it, I'd say.

Radka
há 3 semanas

After runaround after runaround and hoop after hoop they i guess have accepted that they owe me $481.81US but they now want me to use wire transfer which takes for ever and costs me money

When they have E-transfer for deposit so how the hell can they not be able to pay my money to me in that fashion like what reputable casino cant do etransfer its 2025 and it is definitely not safe giving bank info and etransfer only needs RBC and my email [email protected] so much easier its not right if you could help that would be amazing even though its not much especially at this time of year

Troywatkins
há 3 semanas

Well, fair question.

Perhaps it is because of the availability of payment providers in your country. This casino, if I'm not mistaken, is an offshore company without a local license.

In any case, under such circumstances, I'd take whatever option is available and be done with that.

Unfortunately, we have no control over the casino's payment options. 🙁

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