há 2 anos
Oi, estou sendo pago há mais de três meses e nada, não jogue porque se você ganhar não vê os prêmios
Traduzido automaticamente:
sunriseslots no paga
há 2 anos
Hello,
can you explain further, please? If I understand correctly, you've probably requested the withdrawal - 3 months ago(?), and since then your balance is locked - If I may guess, because of the pending withdrawal. What prizes are you not able to see, please?
I'm quite sure there must be some reason because three months are far over the normal withdrawal waiting time.
Can you check all your previous communication with the casino (emails, or any other messages) just to make sure you have not missed anything, please?
há 2 anos
Yes, of course, more than three months ago I made the withdrawal, I write to them and they tell me that they are late with the payments.
But it is absurd, it is in two casinos that of sunriseslots and pockieplace3
this message is from friday but like this i have at least 10
há 2 anos
Hello,
thank you for your screenshot. Frankly, I can' speak Spanish so I'm only guessing what it may contain. Would you mind copy-paste the text into the body of your post so it can be auto-translated, please?
More importantly, three months are almost unacceptable.
I would consider filing a complaint.
há 2 anos
And where do I file a complaint?
I have written to them for all the emails they have
há 2 anos
this day is when they approved it, a month before I made the withdrawal
Editado por
Radka há 2 anos
Motivo:
sensitive personal information posted in the screenshot
há 2 anos
Hello there,
firstly, do not ever share publicly your full name, date of birth, and address, especially all at once - it's not safe.
I deleted the screenshot.
Secondly, you can submit the complaint here:
https://casino.guru/complaints/create
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