A retirada do cassino foi suspensa e depois desapareceu

Hi, with win casino I had the welcome bonus of € 1000 and I did the two turns to be able to withdraw. ..

And anyway I enter the data of my VISA and it gives me suspended withdrawal! ..

And after several emails where they tell me to wait 24/48 hours, even though I did postapay fast! I go after a few hours, and the withdrawal has disappeared and the money is not there, neither on the card nor on the gaming account ...

Can anyone tell me what could have happened? A thousand thanks

Salve, con win casino ho avuto il bonus di benvenuto di 1000€ ed ho fatto i due rigiri x poter prelevare. ..

E cmq inserisco i dati della mia VISA e mi dà prelievo sospeso ! ..

E dopo varie mail dove mi dicono di attendere 24/48 ore , nonostante ho fatto postapay fast! Vado dopo qualche ora , ed è scomparso il prelievo ed i soldi nn ci sono ,ne sulla carta e ne sul conto gioco...

Qualcuno mi sa dire cosa può essere successo? Grazie mille

Hello,

Firstly kindly share in which casino you played. There are tons of casinos with names similar to "win casino".

Maybe it was in this one?:

https://casino.guru/Casinowin-review

Anyway, have you received any emails concerning this issue? Can you ask the casino's live chat?

Only the casino can and should explain what happened.

Yes, they replied, telling me that it is only suspended and will be canceled in the morning ..,

But the fact is that in the game account statement there must be the transaction even if suspended and non-existent ...

Anyway it would be Win casino associated with Vincitu with email assistance helpdesk@vincitu.net

A thousand thanks

Si mi hanno risposto, dicendomi che è solo sospeso ed in mattinata sarà stornato..,

Ma il fatto è che nell'estratto conto gioco deve esserci la transazione anche se sospesa e nn inesistente...

Cmq sarebbe Win casino associato a Vincitu con mail assistenza helpdesk@vincitu.net

Grazie mille

Hey guys! Who wouldn't have a day drained from their account while playing?!(1x slot)…for example!!!

Привет ребята!у кого не будет слитали день со счета во время игры?!(1x slot)…например!!!

Hello,

I agree with you, you should be able to see every transaction you submitted, no matter whether it was rejected canceled, or proceeded.

Would you share the casino's link, please? I want to make sure it's in our list of casinos so you can submit the complaint if necessary.

Thank you.