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Enforcement of there own terms and conditions

há um ano por TShields12
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2.566 visualizações 3 respostas |
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há um ano

Hello


Does anyone actually enforce fair gaming and the terms and conditions on a casino. As far as I can tell IGaming can speak with them regarding your issue but can’t overturn a decision. In my case Luckydays immediately confiscated my $63000, closed my account and replied "finalized and will not be reversed". If it was not for my persistence then the communication lines would have stoped there and I walk away with my tail between my legs. The documents required by Luckydays for an alternate solution were not even requested. Now that I produced them they just don’t respond. Does my next step have to be en entertainment lawyer? Just based on principle I will spend the winnings fighting this. Any suggestions? I’m really hoping the Guru’s can pull off a miracle for me.


Thanks


Tommy

TShields12
há um ano

I can honestly say - we do! 😀

Have you seen the Fair Gambling Codex? We try to apell on casinos to make it their own:

https://casino.guru/fair-gambling

What do you think about it anyway?

há um ano

There is so little detail in your message. How did they explain the confiscation and closure?

LeviS
há um ano

I fear the point lies elsewhere for now... 🙁

Check out the complaint it's available for free:

https://casino.guru/lucky-days-casino-ontario-the-player-s-account-got

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