há 4 anos
I deposit with rolletto casino everything good by when it time to with I have to verify.i sent over 50 emails but they won't verify. E
Roletto Casino wont verify me to withdraw winning
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há 4 anos
Hello, is it this Rolletto Casino, please?
Do you want to say that the casino has not started with verification yet? Or rather that verification was not successful, please?
há 4 anos
Hi my account is now verified however now they won't release my funds because they say there is a an active bonus on my account. I didn't win my bet off Casino I deposit £20 and won off sports betting but they don't want to pay out they trying all the tricks possible. I even try to meet the requirements for the bonus by wagering £1 on the casino 20 times but they are set on stealing my money.
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há 4 anos
há 4 anos
So they want you to complete the wagering requirement for some active bonus, correct? Have you accepted any bonus? It seems this would need a further check, and I would also advise to contact our Complaint Team and inform them about completed verification: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1
há 4 anos
They say they will keep all my winnings because of £1 bonus that I didn't even ask for. I must wagered all of the money in my account on Casino I only join the website to do sports betting.
há 4 anos
I see, please inform the complaint team, they need to know.
há 4 anos
I feel like if you received the casino bonus, but you don't play casino games, then the casino should be able to cancel the bonus they added to your account.
há 4 anos
Yeah I couldn't get out of it I end up playing the bonus next is about seeing when and if my withdrawal will be processed. They take 5 days to verify everything
há 4 anos
OK, then I hope they won't come up with the thing that you breached some rules while playing with the bonus...
há 4 anos
Hello, the complaint needs your attention, please: https://casino.guru/rolletto-casino-player-s-struggling-to-complete-the-1
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