Os métodos de pagamento/retirada são específicos do país...

Greetings

I would like to know what is the reason for payouts/withdrawal methods being country specific however when deposits are made directly from a player's account, it's accepted regardless of the country or bank used?

Hello,

it is basically because some payment providers are not available for this kind of casino-related transaction as well as are not available in every country. Another factor could be local law restrictions. It is a very complex area.

Do you have some particular questions in mind?

So I created another account with that email which I used on the casino however I'm not sure should I cancel the current withdrawal request and redo it with the Skrill account which has the same email linked to it...

I think you are still talking about your Skrill problem, which we are currently discussing here 🙂:

https://casino.guru/forum/general-gambling-discussion/payout-withdrawal-method-skrill#post-18686

Radka yes my apologies I didn't know if I should open a complaint or discussion at the time

I can see you already opened the complaint here so our team is going to take a look at it. Unfortunately you played in a casino with a bad reputation so it's going to be difficult to deal with it.