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CasaFórumDiscussão Geral sobre o JogoYour slowest successful withdrawal?

Your slowest successful withdrawal? (página 2)

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Anonymized673
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uspt

That's too much for me I would say. I wouldn't even hope to get money after all this time. 

But all's well that ends well, and I hope this will forever be recorded as your longest withdrawal and there will be no more. 

What casino was it at ? 🙂

Anonymized673
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Wow, thats insane. I'm happy you actually got your money

Jaro
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It was at lottomat.com


You know what, although I have been joking around about it, the whole thing has been so unbelievably stressful that it has actually put me off online casinos forever. This is a good thing as I have better things to waste my time and money on these days and it's time I walked away.


So Jaro, would you please close my CasinoGuru account or delete my profile or whatever needs doing? I can't see how to do it myself. Thanks and best wishes.

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Anonymized673
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I think it's a good decision not to play in casinos anymore. 

But it's a pity if you want to close your account with us, but I won't convince you. 

I wish you the best of luck and good times in your life. ☘️😊

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uspt

I waited two months because of 500 dollars 😕 I won a bonus, I had made one deposit of 50 dollars and they told me to withdraw the money, all I needed was a deposit, as much as I won. Finally I got my 50usd only 😞

Johnnyy
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uspt

Hello, was there a bonus that was subject to a maximum cashout? Why did you only get 50 in the end?

Do I understand correctly that you had to deposit $500 in order to withdraw $500?

Jaro
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I just received my deposit, because I threatened, yes they told me because I won the bonus I should have deposited that much in the past or now to withdraw😬 it was absurd

Editado
Johnnyy
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Do you think you could add here the casino's full explanation? If you perhaps saved the screenshots of the conversation, of course....

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uspt

Hi All,

Just reading whole conversation here about lottomat.com and loosing faith that i will get my €8k from them.. They didnt even reply to casino.guru team.

Waiting 2 months. Support completely are ignorant. I emailed gaminglicences.com and what they said that they are no longer the license provider of the operator, but they will forward my details and claims (somewhere)

Congrats to Anonymized673 who got his winning. Wondering know how he did it 🙂


Mcmassa
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It really is a shame that our complaint team was not able to solve this case.

Unfortunately, there is nothing much to do whenever a casino is not willing to cooperate.

From the information on our website, they operate without a license, so there is nowhere to turn to, which is another negative thing.

At least their safety index will be lowered because of your unresolved complaint, so everyone can see how they work.

I am really sorry for your experience there. Have you moved on to some other casino now?

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ruptus

O saque de alguma forma foi para meu cartão em cerca de 3 dias

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mawa
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uspt

So, do I understand correctly that this was your slowest withdrawal? 🤔

Is not that bad, I could say, after reading so many other stories here in general.

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uspt

Mawa you were lucky. I think thats depends how much you won. In my case was over 8k euros... They are one big scam. They dont have license any more and still website is working... Be careful on lottomat.com

Even White Lotto, the company who is above lottomat.com ignoring emails. White Lotto have more than one casino and be aware playing there. Soon ill make a list of them and aware you guys.

Mcmassa
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uspt

I saw that you also had an unresolved complaint with them because they didn't reply, which is pretty sad. It's not a lot of money, so it always makes me sad when players end up like that.

I hope you won't have another experience like that.

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uspt

ya maybe its not a lot of money, but make that from €200 is pretty good. And 8k euros can give very nice holiday.. anyway they license expired so dealing with them i dont see a way to get money back. i will find other method or if here is someone who willing to help, let me know 🙂

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ruptus

Também me lembrei de um caso, houve um atraso de uma semana no saque, você jogaria em um cassino que demora tanto para sacar?

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uspt

One week? lol. I’m waiting 2 months..

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uspt

ya maybe its not a lot of money, but make that from €200 is pretty good. And 8k euros can give very nice holiday.. anyway they license expired so dealing with them i dont see a way to get money back. i will find other method or if here is someone who willing to help, let me know 🙂

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uspt

I believe that Jaro wanted to say that it was a lot of money; he must have made a mistake, I am sure.

Of course it is, and it could be a nice holiday for sure. Unfortunately, now it is out of our hands to help, because whenever a casino is unresponsive, there is no way we can move forward with any complaint.🤷‍♀️

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uspt

2 weeks max 🤓

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ruptus

Até agora não houve tais problemas. O R7 retirou o depósito em 15 minutos.

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