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Tempos de aposentadoria

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há 2 meses
esptus

Acho que os prazos de saque, assim como os requisitos de verificação, são absurdamente longos em comparação com os depósitos que fazemos. Para depositar fundos, eles não pedem absolutamente nada, apenas que você tenha dinheiro na conta. Podemos depositar usando o cartão de um vizinho sem problemas, mas solicitar um saque é uma tortura. A maioria das pessoas desiste de receber seus fundos por causa do tempo de espera. O que achamos dessa empresa?

Traduzido automaticamente:
josemanuelmartinez
há 2 meses
uspt

Hi, I think that in some cases, both of these processes are unnecessarily lengthy.

In any case, sometimes casinos do this on purpose, other times it is justified. If verification is performed, the player cannot withdraw money. It is then up to the casino when to start it and whether to request all documents at once or step by step. 

When it comes to withdrawals, it mostly depends on the payment method, verification, whether the casino uses a third-party payment provider, or whether you are playing with a bonus, for example, and it is necessary to check the gameplay and so on. 

However, it is always important to remember that you need to be patient. I have seen many players who can hardly wait even a day.

So what is a long wait for you? 

há 2 meses
esptus

Para mim, uma longa espera significa que fazer um depósito leva apenas 15 ou 20 segundos, mas para ser aceito, ou melhor, aprovado, leva pelo menos 3 dias, considerando que sejam dias úteis. Se você ganhar numa sexta-feira à noite, imagine quantos dias terá que esperar para receber seus ganhos. É insustentável para qualquer jogador; a frustração supera os lucros, especialmente no meu caso, já que me considero viciado em jogos de azar. Felizmente, tenho condições de jogar quando quiser, mas o sistema de saques me enfurece e o considero injusto. Se dependesse de mim, bloquearia todos os jogadores em protesto contra a injustiça dos saques.

Traduzido automaticamente:
há 2 meses
esptus

Acho que deveriam aprovar ou, pelo menos, remover o sistema de cancelamento em no máximo 24 horas; do contrário, é muito fácil para alguém passar por um momento difícil e optar pela solução mais fácil, que é cancelar os saques. Hoje em dia, poucos são os tolos, e alguns cassinos oferecem automaticamente o cancelamento de saques assim que seu saldo diminui. Eu diria que essa é uma tática desonesta por parte de quase todos os cassinos, se não de todos.

Traduzido automaticamente:
josemanuelmartinez
há 2 meses
uspt

It's probably not the best thing, but canceling withdrawals is also common in casinos. I'm not entirely sure if there are any casinos where this doesn't work. Maybe there are some where they send the money right away, so you don't even have time to cancel the withdrawal. But that's how it works today. If a player has the urge to keep playing and cancel the withdrawal, then I would also look for a problem in the fact that, as you mentioned, they may be addicted and should therefore seek help and stop playing at casinos. Because one time it may be a canceled withdrawal, another time it may be something else that players who are in a similar situation will find. 

Casinos are also at fault, that's for sure, but the fact that you get your deposit right away is often because the casino may not actually have your funds in their account yet, but basically we can say that they "lend" them to the player with the understanding that they will receive the deposit later. That's why players can play so quickly. If you deposit somewhere, you probably don't want to wait 5 days for your money to arrive. I understand that players don't want to wait long for withdrawals, but this is often conditional. Fair and honest casinos pay out as quickly as they can once they have verified the player. However, this depends on several factors, as I have described, so it is not always the simplest thing. 

há 2 meses
esptus

O que é simples nesta vida? Claro, o mais simples é receber o pagamento e, se possível, não pagar. É assim que alguns enriquecem e os pobres ficam mais pobres. Pense nisso e você chegará à mesma conclusão.

Traduzido automaticamente:
Jaro
há 2 meses
esptus

Após sua resposta, fiquei pensando se você realmente acredita que uma pessoa saudável, sem vício em jogos de azar, arriscaria seu dinheiro em cassinos desconhecidos, licenciados em países com leis obscuras ou que são paraísos fiscais? Ou você acredita que 95% das pessoas aqui têm algum tipo de problema com jogos de azar? Admitindo ou não, tenho certeza que sim; a única diferença é que eu admito. Poderia me dar sua opinião sincera?

Traduzido automaticamente:
josemanuelmartinez
há 2 meses
uspt

Hello, I hope you don't mind me joining in because I have been asking myself similar questions, and we have talked about that many times in the past with our Head of Safer Gambling Team, Šimon.

In my opinion the official numbers are very far from the reality. Playing in casinos makes literally no sense logically or economically. I now view gambling more as a "way of living" than a mere pastime.

In my opinion, far too many players are pretending to be fine, knowingly or unknowingly, and continue to view gambling as a fun pastime. I see it as an escape, a fleeting sense of freedom of choice.

In any case, what I have been witnessing for the last few years is a changed mindset of the problem gamblers. It is not uncommon that an addicted player is very ready to repeat that he is addicted but considers the whole world responsible for his state, accusing casinos of almost anything believable and seeking ways to refund money, because that means if I can get the money lost back, then things are ok, and no harm is done.

This is a toxic yet very popular mindset, if you ask me. When I started this job, I often encountered devastated people who were aware of their conditions and desperately sought relief and support. Nowadays it is about using the problem as a shield to avoid personal responsibility towards ourselves.

I'm not judging; this opinion was also shared with me by our external support worker, who has struggled with addiction for many years.

From my perspective, if I have to ask the casino for self-exclusion due to gambling addiction, I should consider myself a gambler and accept the fact that any other choice to deposit in a casino is mine. I should be honest and clear with myself. That, however, does not work when gambling serves as an escape or compensation. I reckon. Looking around the forum every day still makes me think that the operators are covering the people's desire for playing.

Don't make me wrong here, please.

I've also met people who play on a regular basis with a set budget; they are aware that they are prone to binge gaming, and they do not consider gambling "fun." They are also very angry after losing or happy when the luck turns in their favor.

As long as you can manage, it is your call. Same with smoking, drugs, and alcohol, I'd say.


há 2 meses
uspt

I think more casinos should allow players to lock withdrawals for players who feel they might go back and cancel it and keep playing/lose it all.

há 2 meses
esptus

É claro que eles deveriam pelo menos remover a opção de cancelamento para que tenhamos certeza de que eventualmente receberemos o pagamento; do contrário, fica muito fácil para eles.

Traduzido automaticamente:
há 2 meses
uspt

I think more casinos should allow players to lock withdrawals for players who feel they might go back and cancel it and keep playing/lose it all.

há 2 meses
uspt

It would certainly be good, but I don't think it would be very profitable for the casino. Casinos are also a business and, of course, they should not focus on players who might have such problems. 

On the other hand, you have to ask yourself if you have a problem waiting for your money, whether it might ultimately lead to something that could cause you issues in the future. If the answer is yes, then it's best to stop playing.

Jaro
há 2 meses
esptus

O comentário explica que os processos de verificação e saque podem ser demorados e dependem de muitos fatores. No geral, a mensagem é útil, mas alguns jogadores podem achá-la um pouco repetitiva e pouco clara sobre onde realmente começa o problema.

Traduzido automaticamente:
MarcusNiceGuy
há 2 meses
uspt

I know what the post is about because I replied to it, but thank you for pointing it out.

Have you ever had similar problems? 

há 2 meses
uspt

It would certainly be good, but I don't think it would be very profitable for the casino. Casinos are also a business and, of course, they should not focus on players who might have such problems. 

On the other hand, you have to ask yourself if you have a problem waiting for your money, whether it might ultimately lead to something that could cause you issues in the future. If the answer is yes, then it's best to stop playing.

há 2 meses
uspt

The same casinos that are required to be on the lookout for problem gamblers etc meanwhile as you say are incentivized to design their site in such a way to take money from them in that situation. Kind of a double standard. Should players who frequently cancel withdrawals and lose those funds be considered higher risk and looked at? I would say so. I bet it does not happen in that scenario

Editado
loceff13
há 2 meses
uspt

Every casino has different rules. There are many casinos that take advantage of players in such situations, and that's not how it should be. Problem players should always be monitored if the casino has indications that could lead to this. On the other hand, I have also seen players abuse their addiction, so it is individual and complex. 

há 2 meses
uspt

Every casino has different rules. There are many casinos that take advantage of players in such situations, and that's not how it should be. Problem players should always be monitored if the casino has indications that could lead to this. On the other hand, I have also seen players abuse their addiction, so it is individual and complex. 

há 2 meses
esptus

Se você está falando em meu nome, deixe-me explicar que solicitei a autoexclusão, declarando de forma clara e precisa que desejava encerrar minha conta porque não conseguia controlar o jogo. Fui legal e formalmente informado de que isso havia sido feito e, no fim das contas, foi um abuso da parte deles me enviarem propaganda sabendo o que eu havia dito no dia anterior. Portanto, o argumento de abuso não se aplica ao meu caso. Se tivessem encerrado minha conta quando solicitei, esse problema não existiria.

Traduzido automaticamente:
josemanuelmartinez
há 2 meses
uspt

I don't mean this in your case, but rather in general, as is usually the case in casinos, or rather, based on my experience with players. 

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