há 9 meses
If you have a tourny going would it be nice to have Alberta Players not only the whole world and not one province is not allow what is up with that' then I wouldn't vote for this is 100% fair casino no way
Some games are prohibit in Alberta and Why
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há 9 meses
Hello there. May I ask you, just to prevent any mistake, are you talking about our free tournaments here on Casino Guru website? Is that right? Actually I am not aware there are some restrictions for players from Canada, so let me check it for you. Could you, by any chance, post here a screenshot about the restriction on the tournament you would like to play? 🙏 Would that be possible? It could be some technical issue, actually, or a restriction from the game provider. In my opinion it has nothing to do with a fairness of a casino, what do you reckon? Even though we're not a casino and the tournaments are free 🙂.
I have also a friendly reminder for you, if I may. Our complaint team is waiting for you to answer some additional questions to your complaint. Would it be possible to answer them? To do so just click/tap on this link, please.
I will wait for your reply, thank you.
há 9 meses
you see this is what i get
há 9 meses
Hello there. Thank you for the screenshot. I see now and unfortunately, as the message says, is not in our hands. The game provider is blocking some games in your country of residence and that is why you can not participate in some tournaments.
há 9 meses
well I am gonna close my account with you guys cause you don't care about other people's problems and with you guys sending out false advertisments to the email then i don't know good by
Editado pelo autor há 8 meses
há 8 meses
Hello, may I know if your feelings are related to the complaint you had filed and which ended up as unjustified ? Why do you think we don't care about other people's problems when we try to help players?
Regarding the ads, what exactly do you mean that we are sending you fake ones, because I don't really understand that ?
Of course, if you want to have an account closed with us, just confirm and tell me to be sure.
