há 2 anos
Oi! Como pode o casino guru sol dar uma reputação tão boa? Custou-me uma fortuna! Por outro lado, o Sr. Vegas é extremamente ruim, só tive boas experiências! Apenas não entendo
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Comentários Casino Guru
há 2 anos
O Casino Guru é patrocinado por cassinos? Eu não posso explicar de outra forma
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1
há 2 anos
Estou muito curioso para obter uma resposta razoável
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há 2 anos
Hello,
we are not sponsored by casinos 🙂.
Allow me to explain that we value and get players' opinions into consideration, but we can't rate any casino only by such feedback. So we set a user review rating feature, where every player can share their experiences.
It's because not every player can be fully satisfied but it does not necessarily mean that the casino is ultimately bad. Honestly, most players are not satisfied because they simply lose or did not win from some bonus and eventually broke some rule.
As you know, we allow players to submit complaints in order to protect them and investigate what went wrong.
If we find that the casino acted against fair gambling, we can reward this casino with black points and even lower the rating in case the problem is more serious or affected a lot of players.
So obviously, user reviews can't be treated with such attention, hence we keep those information visible, but separated.
Feel free to read more about Our Casino Review And Rating Process
In accordance with this article, you should also check the "reputation explained" tab for bot casinos:
Hope it gives an idea about how we evaluate casinos.
