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CasaFórumSlotsDragon's Element - discussão geral

Dragon's Element - discussão geral

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Hi I won money on this game and when I went to withdrawal the casino made up this false story so they can't pay me my winning what can I do to get my winning

Kappa65
há um mês

Hi, it's important for me to know which casino this happened at.

Also, what did they tell you, why can't they pay out your winnings? 

há um mês

Casino : Scr66 casino

number: 0412276447

This is what the said::

Dear, we have been informed by the Australian Gambling Community (AGC) of suspicious activity linked to your account and other casino websites. As a result, your account has been marked as inactive, and we are unable to proceed with any further transactions..

I have done nothing wrong


Editado
há um mês

They just keep on saying I breached there rules and regulations and that's it i don't eve know what I did wrong for them to take my money a my winning this is bullshit

há um mês

I'm not sure what to do to get my money back or even to get a valid reason why they did this

há um mês

Casino : Scr66 casino

number: 0412276447

This is what the said::

Dear, we have been informed by the Australian Gambling Community (AGC) of suspicious activity linked to your account and other casino websites. As a result, your account has been marked as inactive, and we are unable to proceed with any further transactions..

I have done nothing wrong


há um mês

You did the right thing by filing a complaint.

I don't know if it's really true what the casino says, but I think we'll find out somehow. 

Also, the casino doesn't have a license and has a low safety index, so I would expect problems.

But let's wait for further developments in your case and complaint because I can't do much with this information.

I hope we find out more.

há um mês

Fair enough if I did something wrong or did fraud or something but I didn't that what makes this really frustrating and they can't tell . What I did wrong so that's a red flag

Kappa65
há um mês

I don't know what you could have done wrong, since the casino didn't explain it to you, so we can only guess.

Did you play with a bonus? 

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No bonus

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What else can I do??

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and what passes me off I keep on depositing that day amd as soon as I go to withdrawal they pull this out of the hat they should at least give my money back

Kappa65
há um mês

The thing you should do now is to be patient. 🙂

I know it's hard but I guess it's the only option for now.

We will try to help like I said with your open complaint.

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