APEXCASINO - A conta do jogador foi encerrada.

I ran into a problem: I deposited 20,000 rubles at Apex Casino, raised it to 30,000 rubles, and set it for withdrawal. An hour later, I logged into my account and it was blocked. Before this, I deposited 12,000 rubles and withdrew 200,000 rubles without any problems, but now, as we can see, I'm a scammer.

Столкнулся с проблемой пополнил в казино апекс 20000р поднял до 30000р поставил их на вывод спустя час вывода захожу на аккаунт и его забловировали) до этого пополнял 12000р и вывел 200000р проблем не было а щас как мы видим я мошейнник)

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with APEXCASINO.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please share a link to the casino's website?
• Did the casino specify what the particular rule 4.1.7 says?
• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas