Dudespin Casino - A conta do jogador permanece aberta apesar da autoexclusão.

Dudespin has not closed my account despite multiple messages, and has reopened it twice without my request even though the account has been closed due to gambling addiction.

I demand my deposits back and a permanent ban from the site.

Dudespin ei ole sulkenut tiliniä useista viesteistä huolimatta, ja ovat avanneet sen kahteen otteeseen uudelleen ilman pyyntöäni vaikka tili on ollut suljettu peliriippuvuuden vuoksi..

Vaadin talletuksiani takaisin ja pysyvää kieltoa sivulle

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Dear Jeesbox,

Thank you very much for submitting your complaint. I’m sorry to hear about your issue with Dudespin.

To better understand the situation and assist you effectively, could you please provide more details by answering the following questions:

• Is your account currently accessible?
• Have you received any responses/confirmation from Dudespin regarding your requests? If so, when?
• Can you provide details about the instances when your account was reopened without your request?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petra