Fiery Play Casino - Os ganhos do jogador estão sendo confiscados.

They withheld my winnings even though the wager was only 60 euros. After another win, the bonus was only 6 euros. It was fraud; I wagered more than 60 euros, and the remaining approximately 82 euros were simply wagered at 6 euros.

Haben meine gewinne einbehalten obwohl wager nur 60 Euro waren wurde nach erneuten Gewinn und der Bonus nur 6 Euro Betrug habe ich mehr als 60 Euro umgesetzt und der Rest von ca 82 Euro wurden einfach auf 6 Euro gesetzt.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Fiery Play Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please specify which bonus have you acivated and played? Share a screenshot or other relevant information about the bonus offer with me.
• How much have you deposited, and how much in bonus money did the casino contribute initially for you to play with?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas