Legiano Casino - O jogador acredita que o seu pagamento foi atrasado.

After reading the articles about Casino Legiano, I was stunned by the fact that I invested more money in the casino than 2 times asked them to withdraw from there and came across the fact that that's all, while they feed me with what from 3 to 5 days. And that so far only 2 days, although I can not understand why so delay when other casinos do not do so!

Прочитав статьи о Казино Легиано, я был ошарашен тем что я вложил в казино более денежных средств чем 2 раз попросил их оттуда вывести и с толкнулся с тем что и всё, пока они меня кормят тем что от 3 до 5 дней. И что пока 2 дня только хотя я не могу понять к чему так тянуть когда другие казино так не делают!

Dear bezhynets,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Good morning, 10,000 CZK paid, 2,700 left

Доброе утро, 10 000 CZK выплатили осталось 2700

Dear bezhynets, thank you for the information provided. Kindly keep us updated on any further developments.

Good morning, I hasten to inform you that Casino Legiano has transferred all the funds that I needed, many thanks to the managers and the entire team of the Casino Guru website.

Доброе утро,спешу оповестить что Casino Legiano сделали перевод всех средств что мне нужно было,большое спасибо управляющим и всему коллективу сайта Casino Guru .

Dear bezhynets,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Dominika

Casino.Guru