Maximal Wins Casino - A retirada do jogador foi adiada.

Hi I made the withdrawal on day 21 at 03.36 but I still have not received anything and the first time I make a withdrawal, seeing the reviews I am not trusting so much. I ask for info and they tell me that the withdrawal is still pending and normal ???

Salve ho fatto il prelievo giorno 21 alle ore 03.36 ma ancora non ho ricevuto nulla e la prima volta che faccio un prelievo, vedendo le recensioni non mi sto fidando tanto. Chiedo info e mi dicono che il prelievo è ancora in sospeso e normale???

Dear Davide,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal.

Could you please confirm that your account has been successfully verified in the past? Have you ever received any payments from this casino?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hi yes the kyc has been approved .. And my first withdrawal

Salve si la kyc è stata approvata.. E il mio primo prelievo

I fully understand your frustration, Davide. However, I will set the timer for additional 7 days allowing to casino two full weeks to process the payment. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

Ok, thank you very kind

Ok la ringrazio 🙂gentilissimi

Still no one credited with my withdrawal

Ancora nessu accreditato del mio prelievo

Dear Davide,

Unfortunately, I would like to inform you that since this casino has 15+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease of rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of Maximal Wins Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate https://casino.guru/maximal-wins-casino-review#tab=js-tab-reputation. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts resolving any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from Maximal Wins Casino. I wish I could be of more help.

The casino can reopen this complaint anytime.