Rabona Casino - O jogador afirma que o seu pagamento foi atrasado.

I've been trying to withdraw my money from Rabona since October 22nd. Whenever I contact support, I'm given the same answer.

My application has top priority and has been confirmed; I will receive an email with my payment details shortly.

But for over a week now I've been getting the same answer.

I'll probably never see my money?

Please help!

Ich versuche seid dem 22.10 mein Geld bei Rabona auszuzahlen. Wenn ich den Support werde ich immer mit der selben Antwort abgewimmelt.

mein Antrag hat oberste Priorität und ist bestätigt ich bekomme in kürze eine Email mit meiner Auzahlung.

aber seid über einer Woche bekomme immer die selbe Antwort.

ich werde mein Geld wahrscheinlich nie sehen?

Bitte um Hilfe

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Dear gilagos,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear gilagos,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Hello.

My money was refunded after contacting support.

Paid out on November 2nd, 2025.

Thank you

Hallo.

mein Geld wurde nach Anschreiben des Support

am 02.11.2025 ausgezahlt.

vielen Dank

Dear gilagos,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Attila Gorkij

Casino.Guru