Rabona Casino - O jogador enfrenta atrasos nos seus pedidos de saque do cassino.

Hello.

I am filing a formal complaint against Rabona Casino regarding a delayed withdrawal of 200,000 HUF, requested on September 14, 2026, via Bank Transfer (Transaction has been pending for 9 days).

My account was previously fully verified and approved, and I have already had a successful withdrawal before. This balance is 100% real money, no bonuses are involved.

The casino is clearly using stalling tactics: my "Verification" tab suddenly changed back to "Verification required", but the page is completely blank, making it impossible to upload anything. I contacted live chat today regarding this issue, but the agent completely refused to help and simply told me to send an email to support—even though my previous emails to support@rabona.com have been completely ignored for days.

I have strictly followed all terms and conditions, and this delay is completely unjustified. I kindly request AskGamblers to mediate and force the casino to process my withdrawal immediately.

Thank you.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• When was your account originally successfully verified, and can you provide any confirmation showing that the verification was completed?
• Has the casino informed you what additional verification documents, if any, are currently required?
• When was your previous successful withdrawal, and was it made using the same payment method?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Robert82,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Attila