RioBet Casino - Jogador enfrenta problemas para depositar fundos.

I have been registered at this casino for about a year, I have played games, I have become a VIP member, I wanted to deposit 45 Brazilian coins at this casino today. When I wanted to use the code that was sent to me, Unfortunately the jeans didn't work I didn't receive the code that was sent to me and I tried several times we use the cash payment system called pix system in Brazil I don't know what to do When I spoke to the PR specialists of this casino, they asked me to wait a bit, try again and try to deposit different amounts of money, and unfortunately I did all that. Unfortunately, that didn't happen. According to my experience and analysis, my deposit number is blocked or the platform authorities have no initiative in this regard due to a problem with the system. I know that this casino has reliable and high quality gas and that is why I want to return and demand that the authorities of this casino take the initiative and solve this problem. I understand that it is a problem with the deposit company

Estou registrado neste cassino há cerca de um ano, joguei jogos, me tornei um membro VIP, queria depositar 45 moedas brasileiras neste cassino hoje. Quando eu quis usar o código que me foi enviado, Infelizmente o jeans não funcionou não recebi o código que me foi enviado e tentei várias vezes usamos o sistema de pagamento em dinheiro chamado pix system no Brasil não sei o que fazer Quando falei com os especialistas em relações públicas deste cassino, eles me pediram para esperar um pouco, tentar novamente e tentar depositar diferentes quantias de dinheiro, e infelizmente eu fiz tudo isso. Infelizmente, isso não aconteceu. De acordo com minha experiência e análise, meu número de depósito está bloqueado ou as autoridades da plataforma não têm iniciativa a esse respeito devido a um problema com o sistema. Sei que este cassino tem gás confiável e de alta qualidade e é por isso que quero retornar e exijo que as autoridades deste cassino tomem a iniciativa e resolvam este problema. Entendo que é um problema com a empresa de depósito

Dear mehmetaliii4545,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with depositing money at the casino.

In order to understand the situation better and assist you effectively, could you please provide us with the following details:

• Have you tried using any other payment methods aside from the PIX system?
• Have you checked if there are any restrictions on your PIX account regarding deposits?
• Can you confirm whether you have made any deposits successfully in the past few weeks?

Your cooperation in providing these details will help us investigate and work toward a resolution. Additionally, if you have any relevant communication with the casino or payment provider, please feel free to forward that to tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Tomas

We can't use any other payment method because the currency we use is Brazilian money, so we only use pix. Yes, I did what you said. I think there's a problem with the deposit system, there's no problem with the casino because I've tried the same method with the cash system in other casinos and it doesn't accept it in all three.I've seen that the problem is with the deposit company, the casino needs to contact that deposit company, the deposit department about this problem.

Não podemos usar nenhum outro método de pagamento porque a moeda que usamos é o dinheiro brasileiro, então usamos apenas o pix. Sim, fiz o que você disse. Mas ainda não houve melhora, até onde posso perceber.Acho que há um problema com o sistema de depósito, não há problema com o cassino porque tentei o mesmo método com o sistema de dinheiro em outros cassinos e ele não aceita em todos os três.Vi que o problema é com a empresa de depósito, o cassino precisa entrar em contato com essa empresa de depósito, o departamento de depósito sobre esse problema.

Dear mehmetaliii4545,

I am sorry, but the screenshots you shared with me don't appear to be links to the casino in question.

Could you please go to https://riobet.com/pt-br/ and log in to your account?

Could you please share what your profile says?

Sensitive screenshots will be made private.

Thanks in advance for your cooperation.

By 01/10 on 29/03/2025 the deposit system will be operating normally. Riobet casino The casino has solved the problem. I would like to thank the employees and authorities of RİOBET. I would like to thank the members of the guru platform. This file has been closed.

Por volta de 01/10 do dia 29/03/2025 o sistema de depósito estará operando normalmente. Riobet casino O cassino resolveu o problema. Gostaria de agradecer aos funcionários e autoridades da RİOBET. Gostaria de agradecer aos membros da plataforma guru. Este arquivo foi fechado.

Dear mehmetaliii4545,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system.

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into issues with any online casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru